Are students allowed to obtain a Qualtrics account using the university-wide subscription?
Yes, although they must be conducting research with a faculty sponsor in order to deploy their Qualtrics surveys.
Can I create a custom header that will appear at the top of each page of my survey?
Yes. Please follow the step-by-step instructions outlined by Qualtrics on how to Insert a Header.
Do I have to be on campus or connected to the Chapman University network to access Qualtrics?
No. You can access Qualtrics from anywhere. However, you will need to use our Chapman University user ID and password.
What is the difference between a confidential survey and an anonymous survey?
An anonymous survey is one in which information obtained is recorded in such a manner that respondents cannot be identified directly or through identifiers linked to study participants. No personally identifiable information is captured which can identify the respondent to even the researcher. Information obtained in a confidential survey is recorded in such a manner that researchers can identify respondents directly or through identifiers linked to participants. Maintaining the confidentiality means that only the researcher or individuals in the research team can identify the responses of individual respondents. If your survey is confidential, you must make every effort to prevent anyone outside of the project from connecting individual respondents with their responses. Additionally, your responses should be combined with those of many others and summarized in a report to further protect anonymity.
How do I send an anonymous survey in Qualtrics?
Please follow the step-by-step instructions outlined by Qualtrics on how to Anonymize Responses.
Can I create a personalized thank you message or redirect respondents to my department or college/school website once the survey is submitted?
Yes. Please follow the step-by-step instructions outlined by Qualtrics on how to use the Survey Termination option.
Do I always have to use a panel to administer my survey?
No. You can create an anonymous hyperlink which will allow anyone you provide access to the link to take the survey. Please follow the step-by-step instructions outlined by Qualtrics on how to create an Anonymous Survey Link.
Do respondents need to complete the survey in one sitting?
No. Responses are saved every time you move to the next section of your survey. This is a default feature. Respondents have one week to return to the survey and finish their response. After a week, their response will be recorded as-is. This time period can be changed using the Partial Completion setting.
Can the browser back button be used when taking a survey?
No. Respondents need to use the “Back” or “Next” button in your survey. If you would like to allow respondents to change their responses, you will need to create back button. Go to Edit Survey tab, open Survey Options, and select Back Button.
Can I use the file upload feature in Qualtrics?
Yes. To use the file upload feature please follow these step-by-step instructions outlined by Qualtrics.
How can I make my survey more accessible?
Qualtrics has a tool which checks to see if your survey is accessible (508 Compliant). Please review the instruction on the Qualtrics Check Survey Accessibility page.
How do I create a submit button on the last page of my survey?
Go to Block Options found on the top right of every block and select the “Next/Previous Button Text” option and type “Submit” in “Next Button Text.” Tip: You can put the last page/question of your survey in a separate block and use this option to change the Next button text to "Submit."
For more questions and answers, please also visit Qualtrics FAQ page.