» Password Management

Chapman IS&T takes the security of your information and identity seriously. To maintain and manage authentication to critical Chapman resources such as computer accounts (log in) and University services like email, the my.chapman.edu portal, Canvas, etc., passwords must adhere to the regulatory standards set forth by the Information Security Office.  Please review the information below to ensure you comply with safe practices and secure password standards.

If you haven't yet changed your password, you can do so by going to https://password.chapman.edu

Click the Link Below to

RESET YOUR PASSWORD


Toggle Section

What kind of requirements will my password need?

Password Length:

Minimum password length: 8 characters

Password Complexity:

  1. Password must contain at least 1 lowercase letter, 1 uppercase letter, 1 number, and 1 punctuation character.
  2. Password cannot contain more than 2 characters from the user's name (first, middle or last)
  3. Password cannot contain user's account name

Password Maintenance:

  1. Passwords must be changed annually, once every 365 days.
  2. Passwords that have been used prior cannot be re-used.

Service Desk


Phone: (714) 997-6600
Online: servicedesk.chapman.edu 
Email: servicedesk@chapman.edu 

You can also visit us on the 1st floor of the Leatherby Library.

FALL AND SPRING SEMESTERS
Mon - Thurs 8 a.m. to 11 p.m.
Friday 8 a.m. to 5 p.m.
Saturday Closed
Sunday Noon to 11 p.m.

INTERTERM
Mon - Thurs 8 a.m. to 9 p.m.
Friday 8 a.m. to 5 p.m.
Saturday Closed
Sunday Closed

SUMMER
Mon - Thurs 8 a.m. to 7 p.m.
Friday 8 a.m. to 5 p.m.
Saturday Closed
Sunday Closed