Guidelines for creating a strong password
- Make it at least 12 characters long.
- Include uppercase and lowercase letters and numbers.
- Incorporate special characters (e.g., ~! @#$%^&()-_+=), including spaces.
- Consider using a passphrase, a series of words combined into a phrase. This is an example of a passphrase: "Ch0c0l@teCakeIsMyFav0ritedess3rt."
- Password cannot contain the user's first, last, or account (username) name.
- Passwords that have been used previously cannot be reused.
Additional considerations
- Refrain from using personal information in your passwords, such as your user ID, family members' or pets' names, birthdates, or phone numbers.
- Avoid patterns commonly found on keyboards (e.g., qwerty) and repetitive characters (e.g., aabbcc or 112233).
- Do not use your name, Chapman University username, or words associated with the University, like "Chapman," "Panther," "Orange," and the like.
- Maintain a clear separation between your personal and professional passwords.
- Your new password should not be shared with anyone, and it is essential to keep it confidential.
- We encourage users to use Microsoft Authenticator for 2-factor authentication and identity verification, and add their mobile phone numbers and personal email addresses as secondary identity forms.
- When you change a password, it's good practice to sign out and back in or lock your computer and unlock it with the new password.
- Windows users can follow these instructions to reset their passwords.
What to expect after resetting your password
- You will need to update the Eduroam password on your devices (laptops, phones, tablets). If you have issues updating the password, please "Forget" or remove the Eduroam connection, then reconnect using your email address and the updated password.
- You may need to log off and back onto your computer to connect to network file shares.
Frequently Asked Questions
Does Chapman offer a Password Manager tool?
How often do I need to change my password?
How do I reset my password from the Windows Login screen?
How do I change my password on both the network and my Mac (NoMAD)?
NoMAD (Jamf Connect) is a tool designed to streamline user authentication and account management for macOS devices, particularly in environments that utilize cloud identity services. It allows users to authenticate using cloud identity providers, making it easier to manage accounts without relying solely on local Active Directory. This helps you avoid Keychain prompts and other authentication frustrations.
Important considerations:
- You can change your password by clicking the reset password button at the top of this page or using NoMAD.
- NoMAD only works when you are connected to Chapman's network via Eduroam or Ethernet. If you are resetting your password off-campus, please click on the "Click to Reset Your Password" button above.
- If you have already reset your password by clicking the button at the top of this page or by visiting mysignins.microsoft.com, you do not need to reset it again.
- Changing your password with NoMAD will change your computer login password to the new one.
Your Mac should have a utility installed called NoMAD. It appears as a triangle icon in your Mac's menu bar. If you do not see a triangle icon in your menu bar, navigate to the Applications folder and double-click the NoMAD icon to launch it.
If the triangle icon has a green checkmark, please skip to Step 4 below.
If the triangle icon does not have a green checkmark, please continue with Step 1 below.
- Click the Triangle icon in the menu bar (near the wifi icon) and select Sign In.
- Sign in using your Chapman network credentials.
- If your Mac's password does not match your Chapman password, you will be prompted to enter your Mac's password so NoMAD can sync them.
- Once logged into NoMAD, click the triangle icon and select Change Password.
- A Change Password window will open. I'll be in the three fields and click on the Change
Password button. Please note: the password change may take a few minutes, so don't
be alarmed if it doesn't happen immediately.
- Once complete, NoMAD will notify you that the password was changed successfully. Click
OK to close the window.
What if I have forgotten my password?
If you have enrolled your account in the Self-Service Password Reset tool, you can go to password.chapman.edu, enter your email, and click Next. n the next screen, select "Forgot my password." Follow the instructions to reset your password.
Contact the Service Desk if you need help.How do I reset my password?
If you want to reset your password and have your username, go to password.chapman.edu, type your email, and click next. n the next screen, select "Forgot my password." Follow the instructions to reset your password.
Contact the Service Desk if you need help.
What if I have a mobile device?
To maintain and manage authentication for critical Chapman resources, such as computer accounts and University services like email, the Student and Faculty Center, the Employee and Manager Self-Service portal, Canvas, Zoom, and other platforms, passwords must adhere to the regulatory standards set forth by the Information Security Office.