» Password Management

Chapman IS&T takes the security of your information and identity seriously. To maintain and manage authentication to critical Chapman resources such as computer accounts (log in) and University services like email, the studentcenter.chapman.edu portal, Canvas, etc., passwords must adhere to the regulatory standards set forth by the Information Security Office.  Please review the information below to ensure you comply with safe practices and secure password standards.

If you haven't yet changed your password, you can do so by going to https://password.chapman.edu

Click the Link Below to

RESET YOUR PASSWORD


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What kind of requirements will my password need?

Please thoroughly review the information below:

  • We encourage users to add their cell phone numbers, personal email addresses and use Microsoft Authenticator for 2-factor authentication and identity verification.
  • The University does not provide a Password Manager tool. However, there are several well-known tools available, such as 1Password, Bitwarden, and Dashlane. If you decide to use a password manager, we recommend creating a separate account for Chapman University using your Chapman password and not saving your personal passwords on your Chapman account (and vice versa).

Guidelines for creating a strong password:

  • Make it at least 12 characters long.
  • Include both uppercase and lowercase letters.
  • Use numbers.
  • Incorporate special characters (e.g., ~! @#$%^&()-_+=), including spaces.
  • Consider using a passphrase, a series of words combined into a phrase. This is an example of a strong passphrase: "Ch0c0l@teCakeIsMyFav0ritedess3rt."
  • Password cannot contain the user's first, last, or account (username) name.
  • Passwords that have been used prior cannot be re-used.

Additional considerations:

  • Refrain from using personal information in your passwords, such as your user ID, family members' or pets' names, birthdates, or phone numbers.
  • Avoid patterns commonly found on keyboards (e.g., qwerty) and repetitive characters (e.g., aabbcc or 112233).
  • Do not use your name, Chapman University username, or words associated with the University, like "Chapman," "Panther," "Orange," and the like.
  • Maintain a clear separation between your personal and professional passwords.
  • Passwords must be changed annually, once every 365 days.
  • Your new password should not be shared with anyone, and it is essential to keep it confidential.
  • We encourage users to add their cell phone numbers, personal email addresses and use Microsoft Authenticator for 2-factor authentication and identity verification.
  • When you change a password, it's good practice to sign out and back in or lock your computer and unlock it with the new password.
  • Windows users can follow these instructions to reset their passwords.

Service Desk

Hours


Support service hours are listed below:

Spring 2024

Mon - Thursday:
 8:00 am to 7:00 pm
Friday: 8:00 am to 5:00 pm
Saturday: Closed
Sunday: 12:00 pm to 5:00 pm

Service Desk Location
Leatherby Libraries. 222 University Drive. Orange, CA 92866
Address Main Office:
635 W. Palm Ave.
Orange, CA 92868
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