» 2 Factor Authentication

Two-Factor Authentication (2FA) is a great way to help prevent unauthorized users from accessing your account in the event your Chapman University account password is compromised. Chapman University's 2FA program uses the Microsoft Authenticator app which is available for Android and iOS devices.

Student 2FA Enrollment for Fall 2021

  • Student Employees: All student employees will be required to enroll in 2FA by August 15th.
  • All other Students: All other students will be required to enroll in 2FA by October 6th.
Unprompted 2FA Alerts

BEFORE approving any unprompted 2FA alerts, please use the "My Sign-Ins" checker tool. Simply click the "My Sign-Ins" button below to log into your 2FA account. Once logged in, you will be able to see when and where the authorization request(s) came from.

Enrollment Resources

Self-Enrollment: (smart phone require for this method)

The self-enrollment process only takes a few minutes to complete. However, you must complete the enrollment process once you start. Incomplete enrollment may cause your Chapman account to be locked until the enrollment process is completed. 

  • Must have a Smart Phone or mobile device to complete the Self-Enrollment
    • You will be required to provide a phone number
    • You will be required to download the Microsoft Authenticator app on your mobile device

Live-Help Enrollment: (Need help with your enrollment?)

Our Service Desk team is ready to assist you with your 2FA enrollment. Simply call the Service Desk at (714) 997-6600 and you will asked to proved you information over the phone.

  • NOT required to download an authenticator app (Although the app is highly recommended)
  • Mobile devices are not required for 2FA
    • 2FA token is available upon request

 


Toggle Section

Frequently Asked Questions

All student employees are required to enroll their Chapman account on 2FA by August 15, 2021. 2FA enrollment will be required to access timesheet entry on Working at Chapman.

 

All other Orange and Rinker students will need enroll in 2FA by October 6th.

Impact on Support:

We encourage users to enroll their Chapman account in 2FA as soon as possible. We highly recommend that you do not wait until August 15th to enroll your account as available support may be impacted, thus impacting your ability to receive help in a timely manner. Enroll early and you will avoid these potential issues.


Toggle Section

Service Desk

Hours

Email and Phone support service hours are listed below.

      • Fall 2021 (Starting Aug. 31) 
        Mon. - Thurs.: 8:00 a.m. to 8:30 p.m.
        Friday: 8:00 a.m. to 5:00 p.m.
        Saturday: CLOSED
        Sunday: 12:00 p.m. to 5:00 p.m.

 

Address 635 W. Palm Ave.
Information Systems & Technology
Orange, CA 92866
View Map