» 2 Factor Authentication

Two-Factor Authentication (2FA) is a great way to help prevent unauthorized users from accessing your account in the event your Chapman University account password is compromised. Chapman University's 2FA program uses the Microsoft Authenticator app which is available for Android and iOS devices.

Unprompted 2FA Alerts

BEFORE approving any unprompted 2FA alerts, please use the "My Sign-Ins" checker tool. Simply click the "My Sign-Ins" button below to log into your 2FA account. Once logged in, you will be able to see when and where the authorization request(s) came from.

Enrollment Resources

Self-Enrollment: (smart phone require for this method)

The self-enrollment process only takes a few minutes to complete. However, you must complete the enrollment process once you start. Incomplete enrollment may cause your Chapman account to be locked until the enrollment process is completed. 

  • Must have a Smart Phone or mobile device to complete the Self-Enrollment
    • You will be required to provide a phone number
    • You will be required to download the Microsoft Authenticator app on your mobile device

Live-Help Enrollment: (Need help with your enrollment?)

Our Service Desk team is ready to assist you with your 2FA enrollment. Simply call the Service Desk at (714) 997-6600 and you will asked to proved you information over the phone.

  • NOT required to download an authenticator app (Although the app is highly recommended)
  • Mobile devices are not required for 2FA
    • 2FA token is available upon request


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Frequently Asked Questions

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Service Desk


Support service hours are listed below:

Spring 2024

Mon - Thursday:
 8:00 am to 7:00 pm
Friday: 8:00 am to 5:00 pm
Saturday: Closed
Sunday: 12:00 pm to 5:00 pm

Service Desk Location
Leatherby Libraries. 222 University Drive. Orange, CA 92866
Address Main Office:
635 W. Palm Ave.
Orange, CA 92868
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