• Picture of Memorial Lawn at Chapman University.
Information Services & Technology

About Us

» About Information Systems and Technology

The mission of Chapman University Information Systems and Technology (IS&T) is to serve the technological needs of the Chapman Community through collaboration and sound practices, balancing reliability with innovation. IS&T provides IT solutions and support to the Panther community and promotes teaching and learning, research, and administration. IS&T's purpose is to power the daily operation of the University while being a force for change and innovation.

Helen Norris, CIOHelen Norris is the Vice President and Chief Information Officer at Chapman University in Orange, California.

Helen has worked in Higher Education Information Technology for 18 years. Before joining Chapman, Helen served as the Associate CIO at California State University, Sacramento, and as a senior IT Director at the University of California, Berkeley.

She is a highly accomplished individual who serves on multiple national non-profit boards. Helen has a strong background in information technology and cybersecurity. In 2019, she was elected to the board of EDUCAUSE, a non-profit focused on advancing higher education through technology, and later became board chair in 2021. She also served on the board of the National Endowment of Financial Education (NEFE) and was its board chair in 2020, contributing to the organization's success during the pandemic.

Helen is involved in various committees and advisory boards, including the Dell Technologies Higher Education Advisory Board and the Data and Tools Advisory Board of the California Cradle-to-Career Data System. Her academic background includes a Bachelor's degree in Mathematics from Trinity College, Dublin, a Master's degree in Computer Resource Management and Business Administration from Webster University, and a certification in Project Management. She has received numerous awards and recognition in the field of technology, such as the SoCal CIO Orbie Award in 2023 and being named a Higher Ed Technology Social Media Influencer by EdTech Magazine in 2021.

Toggle Section

Service Desk


Email and phone support service hours are listed below:

Fall 2023

Mon - Thursday:
 8:00 am to 7:30 pm
Friday: 8:00 am to 5:00 pm
Saturday: Closed
Sunday: 12:00 pm to 5:00 pm

Service Desk Location
Leatherby Libraries. 222 University Drive. Orange, CA 92866
Address Main Office:
635 W. Palm Ave.
Orange, CA 92868
View Map