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»Data Migration
Important Changes to Dropbox and Google Storage
Information Systems & Technology (IS&T) recently announced new storage limits for Google Drive and the end of Dropbox availability in June 2024.
Important note for staff and faculty:
Individual Microsoft OneDrive and Google Drive accounts are deactivated upon your
separation from the University (faculty and staff only). It is important to place
college or departmental data in centralized storage locations (typically based on
SharePoint or Teams).
We have started the initial data migration from Dropbox to OneDrive and aim to complete it during the week of March 18th, 2024 (spring break). Our team will oversee the migration process to ensure all your files and documents
are transferred accurately without compromising data integrity or security.
- During the migration, you'll have access to your data in both Dropbox and OneDrive. We'll ask you to minimize edits in Dropbox during this time. For a brief period, you will see the same files on both platforms.
- Once the migration is complete, you'll discover all your Dropbox content organized in a dedicated folder named "From_Dropbox" within your OneDrive account.
- Please scroll down to the Frequently Asked Questions section to learn more.
If you wish to migrate data from Google, please use the following method:
-
The easiest way to copy data between the platforms is to install the Google Drive and OneDrive applications simultaneously on your computer. Then, move the folders and files into your OneDrive account. It may take a while to fully synchronize your data following the move.
-
Useful for smaller amounts of data (less than 50 GB). This does not work for Google Sheets or Docs, as these are proprietary to Google and must be converted.
Frequently Asked Questions
Where do I find the migrated content in OneDrive?
Once the migration is complete, you'll discover all your Dropbox content organized
in a dedicated folder named "From_Dropbox" within your OneDrive directory. Please keep in mind that you'll be able to log in to OneDrive using your Chapman
University email and password to access this folder.
The "From_Dropbox" folder in OneDrive will serve as the new home for all your previously
stored Dropbox documents, files, and folders. It will also preserve the sharing settings
for Chapman recipients, ensuring that your files and folders are shared with the same
individuals as they were in Dropbox.

After the data is migrated, any data you have shared will become unshared, except
for folks outside of the organization. It is imperative to remember that after the
migration, you should edit your documents in OneDrive, as Dropbox will be inactive.
You will also discover folders shared with you by others from Dropbox, organized under
'Shared' in a tab labeled 'With You.'
Please note that any data shared with you by individuals outside Chapman University
via Dropbox (not owned by you) will remain in Dropbox.
Why is Chapman University moving away from Dropbox and Google Drive?
How Much Space Do I Have in My Microsoft OneDrive Account?
How Do I Receive Training on OneDrive?
What if I Run Into Issues or Have Questions?
What happens to my Dropbox at the end of the contract?
What if I still need to receive shared content from external Dropbox users?
You do not need a Dropbox account to view files via a shared link, and you can download them to your computer. Files that you download from a shared link will not sync with Dropbox if you edit them.
If you are a named recipient of a shared file or folder, you can continue to use Dropbox with your Chapman account on a personal plan. Personal plans are subject to different storage limits than institutional plans – the free tier currently provides 5GB of storage.
When you move to a personal plan, you will maintain access to all private folders, shared folders that you own, and shared folders owned by external members.
What if the content size is over the free tier limit?
When do I have to delete folders from Dropbox?
When I delete folders, do they get deleted from the recipients I have shared them with?
When I unshare folders, do they get deleted from the recipients I have shared them with?
Yes. When you remove sharing from a folder, the files are permanently deleted from each member's account and removed from any linked devices the next time the Dropbox desktop app syncs. If you do not want this to happen, you may check the box to permit them to maintain their copy. Their copy of the folder will not reflect any future updates you make to your content.


How can I figure out who the owners of shared folders are?
Follow the directions at the link below, or request a summary report from IS&T. The summary report will list the folders you can access, along with their owners and who they are shared with.
Do others need a Microsoft account to view my shared documents?
When someone with a Microsoft account wants to access content, OneDrive or SharePoint will prompt them to sign in to their account. However, the recipients don't need a Microsoft account. To access the content, OneDrive or SharePoint will send a one-time passcode to their email address to verify their identity.
External or guest sharing in OneDrive, SharePoint, and Lists.
- Services
- Cloud Storage
- Computer Classrooms
- Computing for Resident Halls
- Data Migration
- Forms
- ID Cards, Encoders, Door Readers
- Media Services
- PantherBot
- Portable Chargers for Students
- Printing for Students
- Personal Technology Purchases
- Scheduling Panels
- Service Desk
- Telecommunications
- Technology for Online/Blended Courses
- Technology Project Management
- Videoconferencing Tool Comparison
- Virtual Tech Hub
- Voicemail
- WiFi Calling
- Wireless Network
New to OneDrive or SharePoint?
Contact the Service Desk for Help
- Call (714) 997-6600
- Send Email
- Submit a ticket online
- Walk-in locations
