» Service Desk

The Chapman IS&T Service Desk provides telephone support to faculty, staff and students.

We also provide walk-in service for students, staff, and faculty to receive help with connectivity from the Internet to Chapman's network and web services.  The service desk and Computer Lab support is located on the 1st floor of the Leatherby Library.

Please note: At the Leatherby Library Service Desk a full-time service desk staff will not be available after 9 p.m. Sunday thru Thursday or after 5 p.m. on Friday. Username and password lookups/resets can only be completed by a full time staff member or access our 24 hour Account Self-Service portal.

See all our walk-in location hours, listed on this page.

We also offer a fee-based, carry-in, repair service to provide support on personally-owned student computers. 

+ - Forgot Your Password?

Visit the Account Management page.  You can also activate a new account, change your password, and setup email forwarding.

Contact Information

Information Systems & Technology

Main:
(714) 997-6600
servicedesk@chapman.edu

Hours:

Service Desk walk-up in Leatherby Libraries:

FALL & SPRING:
Monday – Thursday: 7:30am to 10:30pm
Friday: 7:30am to 5pm
Saturday: closed
Sunday: 12pm to 9pm

Staff offices and equipment deliveries
635 W. Palm Avenue:

8:00am - 5:00pm but closed from 12noon to 1:00pm for lunch hour.

Location

635 W. Palm Ave.
Information Systems & Technology
Orange, CA 92866
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Mailing Address

Information Systems & Technology
Chapman University
One University Drive
Orange, CA 92866

service desk in leatherby libraries

The Chapman University IS&T Service Desk provides an in-depth resource to facilitate an efficient resolution to computing problems in a friendly, approachable manner.

As IT professionals, we continually strive to educate our customers and ourselves in order to deliver a quality computing environment.