» Service Desk

The Chapman IS&T Service Desk provides telephone support to faculty, staff and students.

We also provide walk-in service for students, staff, and faculty to receive help with connectivity from the Internet to Chapman's network and web services.  The service desk and Computer Lab support is located on the 1st floor of the Leatherby Library.

Please note: At the Leatherby Library Service Desk a full-time service desk staff will not be available after 9 p.m. Sunday thru Thursday or after 5 p.m. on Friday. Username and password lookups/resets can only be completed by a full time staff member or access our 24 hour Account Self-Service portal.

See all our walk-in location hours, listed on this page.

We also offer a fee-based, carry-in, repair service to provide support on personally-owned student computers. 

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Visit the Account Management page.  You can also activate a new account, change your password, and setup email forwarding.

Information Systems & Technology

(714) 997-6600


Service Desk walk-up in Leatherby Libraries:

Mon-Thurs 7:30 a.m. to 10:00 p.m.
Friday 7:30 a.m. to 5 p.m.
Saturday closed
Sunday 12 p.m. to 7 p.m.

Mon-Thurs 7:30 a.m. to 9 p.m.
Friday 7:30 a.m. to 5 p.m.
Saturday closed
Sunday closed

Staff offices and equipment deliveries
635 W. Palm Avenue
8:00 a.m. - 5:00 p.m. but closed from 12 noon to 1:00 p.m. for lunch hour.


635 W. Palm Ave.
Information Systems & Technology
Orange, CA 92866
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Mailing Address

Information Systems & Technology
Chapman University
One University Drive
Orange, CA 92866

service desk in leatherby libraries

The Chapman University IS&T Service Desk provides an in-depth resource to facilitate an efficient resolution to computing problems in a friendly, approachable manner.

As IT professionals, we continually strive to educate our customers and ourselves in order to deliver a quality computing environment.