• Picture of Schmid gate at Chapman University.
Information Systems & Technology

Service Desk

» Service Desk

The Chapman University IS&T Service Desk provides an in-depth resource to facilitate an efficient resolution to computing problems in a friendly, approachable manner. As IT professionals, we continually strive to educate our customers and ourselves to deliver a quality computing environment.

Submit a Service Desk Request

Be prepared to share the following:

  • Full Name 
  • Chapman email address
  • Primary contact number
  • A detailed description of your request.

ID card Requests (new, damaged, or lost)

The Service Desk, located inside the Leatherby Libraries (1st floor), is available for in-person ID card requests. Students may visit the Davis Center, Henley Gym (basement), or the dorm RDs/RAs.

  • Submit your photo
  • A student’s ID card is intended to be used throughout the student’s enrollment at the University. An ID card is not replaced unless:
    • changes in data are required
    • the card is defective
    • damaged through normal wear and tear.
  • A replacement fee of $10.00 is charged to obtain a replacement card if the card is lost. Students can pay using their declining balance when requesting a replacement ID card.

Toggle Section

Service Desk

Hours


Support service hours are listed below:

Spring 2024

Mon - Thursday:
 8:00 am to 7:00 pm
Friday: 8:00 am to 5:00 pm
Saturday: Closed
Sunday: 12:00 pm to 5:00 pm

Service Desk Location
Leatherby Libraries. 222 University Drive. Orange, CA 92866
Address Main Office:
635 W. Palm Ave.
Orange, CA 92868
View Map

ID Cards


The Service Desk, located inside the Leatherby Libraries (1st floor), is available for faculty and staff ID card requests.

Students may visit the Davis Center, Henley Gym (basement), or the dorm RDs/RAs.

To expedite your ID card request, upload a photo of your choosing to our ID Card Photo submission database.

Bookings

Tech Support


Want to schedule an appointment to meet with a technician?