» Remote Desktop Computing

Remote Desktop allows Chapman users to access a Chapman University network computer from another. The directions below will help you set up your remote desktop connection to your CU network computer. VPN is not required for remote desktop setup or connection.

Before setting up your remote desktop connection, you will need the "Full Computer Name" for your network computer. The steps below will guide you in finding the full computer name of the network computer you are remoting into.

Locating the "Full Computer Name" for a Network Computer

Open the yellow File Explorer folder on your toolbar.
Right-click on "This PC."
Select "Properties."
Your Full Computer Name is located under "Computer name, domain, and workgroup settings."

Remote Desktop Setup Instructions

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Remote Desktop Settings

In Remote Desktop Connection, ensure that the Connections settings are set to “Automatically detect RD Gateway server settings.

This setting can be found in Remote Desktop Connection>More Options>Advanced>Connect from anywhere Settings.

Note: If RDG is enabled in the settings, the session will error out.

Obtaining IP address

On the computer you would like to remote into, open the command prompt and type in the following command, “ipconfig” and press enter.

Remote Desktop Connection: “Computer”

Enter the IP address of the computer you are trying to remote into.

Remote Desktop Connection: “User name”

The username field must be in the following format: azuread\(full email address)

Virtual Private Network (VPN) allows the Chapman community to securely connect to Chapman network resources while working off campus. Please visit the VPN Information page for more information on gaining access to your device and other resources to assist with the update.

» Remote Desktop Computing

Remote Desktop Setup Instructions

Windows 10 and 11 Users

Mac Users