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IS&T Onboarding

» IS&T Onboarding

Getting Started: Chapman Username and Password

STAFF: On your first day, be sure to get in-touch with our fantastic Service Desk to receive your username and password. Once you've received your Chapman username and password, visit password.chapman.edu to personalize and reset your password.

FACULTY: Review your Network Letter, which includes your Chapman email address and temporary password. If you aren’t able to reset your password, please contact our Service Desk. Then, proceed with following the steps listed below to get fully set-up.

The Service Desk is located in the Leatherby Libraries, or can be contacted by dialing (714) 999-6600.

An Extra Layer of Security: Two-Factor Authentication (2FA)

Two-Factor Authentication (2FA) is a great way to help prevent unauthorized users from accessing your account in the event your Chapman University account password is compromised. Chapman University's 2FA program uses the Microsoft Authenticator app which is available for Android and iOS devices.

Getting Connected: Wireless Connection

Chapman University has wired and wireless networking capabilities in most areas on campus. Eduroam allows all students, staff, faculty and campus guests to move around campus while maintaining a fast, reliable and secure wireless internet connection. Click on the links below to watch a quick video on connecting to Eduroam.

Connect. Organize. Get things done!

With Outlook/Teams on your PC, or Mac, you can:

  • Organize email/chat to let you focus on the messages that matter most.
  • Manage and share your calendar to schedule meetings with ease.

We invite you to register in a Self-Paced Course: Outlook: Managing Your Email in Canvas.

Available Software

Chapman University offers a wide range of licensed software, including Office 365 Suite, Adobe Creative Cloud, Grammarly Premium, and much more for free!

Service Desk


Email and Phone support service hours are listed below.

      • Fall 2022 

        Mon - Thursday: 8:00 am to 8:30 pm

        Friday: 8:00 am - 5:00 pm

        Saturday: Closed

        Sunday: 12:00 pm - 5:00 pm

      • Service Desk Location 

        Leatherby Libraries. 222 University Drive. Orange, CA 92866

Address Main Office:
635 W. Palm Ave.
Orange, CA 92868
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Upload Your ID Card Photo Now!

To expedite your ID card request, upload a photo of your choosing to our ID Card Photo submission database. Please be sure to follow the photo specificiaiton requirements.

Online Phone Directory

To change or update your contact information, you can do so simply by logging into the Online Phone Directory and clicking “Edit Profile” in the top right corner of the screen.

IS&T Orientation and Onboarding

Book an appointment to meet in-person with an IS&T representative. Please be sure to select the 'IS&T Orientation and Onboarding' service.