• Picture of faculty member lecturing
  • students with technology science
Information Systems & Technology

Technology Onboarding

» Technology Onboarding

Getting Started: Chapman Username and Password

Staff: On your first day, contact our fantastic Service Desk to receive your username and password. Once you've received your Chapman username and password, visit password.chapman.edu to personalize and reset your password.

Faculty: Review your Network Letter, which includes your Chapman email address and temporary password. If you aren't able to reset your password, please get in touch with our Service Desk. Then, follow the steps listed below to get it fully set up.

The Service Desk is located in the Leatherby Libraries or can be contacted by dialing (714) 997-6600 or emailing servicedesk@chapman.edu.

Students: Chapman students can use their PantherMail account to access their Chapman email over the web. Use your Chapman email username and password to log into PantherMail (Outlook).

An Extra Layer of Security: Two-Factor Authentication (2FA)

Two-Factor Authentication (2FA) is a great way to help prevent unauthorized users from accessing your account if your Chapman University account password is compromised. Chapman University uses the Microsoft Authenticator app, which is available for Android and iOS devices.

Getting Connected: Wireless Connection

Chapman University has wired and wireless networking capabilities in most areas on campus. Eduroam allows all students, staff, faculty, and campus guests to move around campus while maintaining a fast, reliable, and secure wireless internet connection.

Connect. Organize. Get things done!

With Microsoft Outlook, you can organize and manage your emails, contacts, tasks, and calendars. With Microsoft Teams, you can enjoy chat and instant messaging, host and join virtual meetings, and collaborate with others. These applications integrate with the Microsoft 365 ecosystem, so you can easily share files.

Visit the Microsoft 365 Resources page to learn more.


Toggle Section

Additional Resources

Click on the links below to access the additional resources IS&T offers to the campus.

If you need technical support or have questions about resources not listed on this page, please get in touch with the IS&T Service Desk.

Service Desk

Hours


Support service hours are listed below:

Fall 2024

Mon - Thu:
 8:00 am to 6:00 pm
Fri: 8:00 am to 5:00 pm
Weekends: Closed

Service Desk Location
Leatherby Libraries. 222 University Drive. Orange, CA 92866
Address
Main Office:
635 W. Palm Ave.
Orange, CA 92868
View Map

ID Cards


The Service Desk, located inside the Leatherby Libraries (1st floor), is available for faculty and staff ID card requests.

Students may visit the Davis Center, Henley Gym (basement), or the dorm RDs/RAs.

To expedite your ID card request, upload a photo of your choosing to our ID Card Photo submission database.

IS&T Orientation and Onboarding


Book an appointment to meet in-person with an IS&T representative. Please be sure to select the 'IS&T Orientation and Onboarding' service.

IS&T Newsroom


Visit the IS&T Newsroom to read the latest technology blogs, see IS&T-sponsored training sessions and events, and meet our team.

Online Phone Directory


To change or update your contact information, log into the Online Phone Directory and click “Edit Profile” in the top right corner of the screen.