» Service Desk

The Chapman University IS&T Service Desk provides an in-depth resource to facilitate an efficient resolution to computing problems in a friendly, approachable manner.

As IT professionals, we continually strive to educate our customers and ourselves in order to deliver a quality computing environment.

Due to COVID-19 and the current campus closure, the IS&T Service Desk is currently only providing technical support via email and phone for the campus community. Most support services will remain contactless and any in-person support will be by appointment only through our Microsoft Bookings site to ensure the health and safety of IS&T staff and the Chapman community.  

The primary resource for support is creating an incident (I am unable to do something), or a request (I need something), by logging your issue via the Service Desk ticketing system.  Please visit servicedesk.chapman.edu or email at Servicedesk@chapman.edu and provide the following information:

  • Full Name 
  • Chapman email address
  • Ttelephone number
  • Detailed description of your incident or request. 

 


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Information Systems & Technology

Hours

Email and Phone support service hours are listed below.

  • FALL 2020 (Starting August 31st):
    Mon. - Thursday 8:00 a.m. to 8:00 p.m.
    Friday - Sunday 8:00 a.m. to 5:00 p.m.

 

Walk-up Support in Leatherby Libraries:

  • Fall 2020:
    Not Available during campus closure. 

 

 

Staff offices and equipment deliveries
635 W. Palm Avenue
8:00 a.m. - 5:00 p.m. but closed from 12 noon to 1:00 p.m. for lunch hour.

Address 635 W. Palm Ave.
Information Systems & Technology
Orange, CA 92866
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Bookings

Tech Support


Want to schedule an appointment to meet with a technician?