Students at Chapman
Student Business Services

» Refund

If a student receives more in financial aid than is necessary to pay for their tuition, fees, room and board (if applicable), and all of the aid shown arrives, then they may be entitled to a student refund, and the student may request a refund.

How May A Student Request A Refund?

A student may request a refund by visiting the Student Business Services Office located in the Bhathal Student Services building or by emailing their assigned Student Account Advisor from their Chapman email account.

What Are The Refund Options?    

  1. eRefund (Direct Deposit), create an eRefund account and funds will disburse into a bank account of your choice.
  2. A paper check mailed to your address.

Option 1: eRefunds (Direct Deposit)

Submit a refund request today and, by the next business day, the funds will have been electronically deposited to your designated checking or savings account. Avoid having to make an extra trip to the bank to deposit your refund check.

Secure - Direct deposit is added protection against theft or time delays from lost checks.

Convenient - Chapman University will deposit your refund directly into your bank account and send you a notification of the deposit to you via email.

Set up Your Student eRefund Account:

  1. Login to my.chapman.edu
  2. Once logged in, click the arrow next to "Student Center".
  3. Click "Access ePay", under the Finance section
  4. Under My Profile Setup, click on "Electronic Refunds".
  5. Click "Set up Account".
  6. Enter your checking or savings account information and then click "Continue".
  7. Read through the terms and conditions, and check "I Agree" if all information looks correct.
  8. When you are ready, click "Continue".

Option 2: Paper Check Refunds 

If you request a refund via-paper check please note that Chapman University only prints checks once a week (Wednesdays).

Parent PLUS Loan Refunds

Parent PLUS Direct Loans will be applied to your student's outstanding balance for tuition, room and board (if applicable), and other charges. If the Parent PLUS Direct Loan posting results in a credit balance, a refund can be issued to the parent upon request to your student's account advisor, include student's name, student's id number, and your preferred delivery option:

  • eRefund: If enrolled as a Panther Partner Authorized User and have an eRefund account set up in ePay, you may request that the refund be directly deposited into your eRefund account
  • Paper check (mailed): Please provide current mailing address in your email request.

Please note, Parent PLUS Direct Loan refunds are issued to the borrower of the loan.

If a parent would like to request that excess Parent PLUS Direct Loan funds be released to their student, a Parent Plus Loan Release Authorization would need to be completed by the borrower and returned to the student's account advisor.

Set up your Panther Partner Authorized User eRefund Account:

Your student must set you up as a Panther Partner Authorized User in ePay, prior to being able to access the eRefund set up.

  1. Login to your ePay account.
    1. If you are new to ePay, you will be routed to set up your profile first.  For verification, you will be requested to enter your birthdate and last 4-digits of your social security number,
  2. Once logged in, you may select the “Electronic Refunds”.
  3. Enter your checking or savings account information and then click "Continue".
    1. If not previously listed in your profile, you will also be required to enter your birthdate and last 4- digits of your social security for verification.
  4. Read through the terms and conditions, and check "I Agree" if all information looks correct.
  5. When you are ready, click "Continue".
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