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Walk-in Guidelines

  • Walk-in hours are intended for quick, 10-minute questions only. If questions take more than 10 minutes, students may be asked to re-enter the waiting room queue/return to lobby for their additional/remaining questions to give all students an equal chance to speak to an advisor.
  • You MUST have your Chapman Student ID ready. This applies for both the Zoom and in-person session.
  • You will be meeting with the first advisor available for assistance. It may not be possible to meet with your assigned academic advisor, but rest assured any advisor can help you with your questions.
  • Academic advisors cannot meet with the parent without the student present.
  • Question Topics that can be addressed in Walk-Ins
  • Registration & class schedule questions
  • General Education
  • Academic Policies and Procedures
  • Exploration Focus options
  • Math or Language Placement process
  • AP/IB exam credit equivalencies
*If you have major or minor specific questions, you will need to contact the major or minor Program Advisor (in the major/minor department) directly.

How To Join Virtual Walk-ins:

You must sign into Zoom through SSO with your Chapman student account (Company Domain: chapman.zoom.us). Please make sure to follow our troubleshooting steps attached below carefully if you cannot join the session. 

If this is your first time using Zoom with your Student Account, you might encounter a request to authorize the account to connect. Please refer to this GUIDE to complete the process.

If you are still encountering technical issues, please email IS&T at servicedesk@chapman.edu for assistance and email advising@chapman.edu in the meantime with your advising questions.