» Refund

Refunds are issued upon the student's request via their Chapman University email to their Student Account Advisor.  We do not accept refund request from a personal email.  In the request, the student needs to provide their Student ID number and indicate how they'd like their refund issued.

• eRefund (Direct Deposit) - Setup via the ePay site.
• Paper Check - Provide current mailing address.
• International Wire - Submit the Wire Transfer Sheet.

Option 1: eRefunds (Direct Deposit)

If a student sets up an eRefund account via their ePay site, the student may request that the refund be directly deposited into their personal checking/savings account. Funds can take 24 to 48 hours to reflect in their account.

Secure - Direct deposit is added protection against theft or time delays from lost checks.

Convenient - Chapman University will deposit your refund directly into your bank account and send you a notification of the deposit to you via email.

Option 2: Paper Check Refunds 

If a student requests their refund as a paper check, please note that Chapman University only prints checks once a week (Wednesdays).  In the emailed request, please provide a current mailing address.

Option 3: Wire Transfer Refund

If a student emails a wire refund request, they need to provide the wire transfer refund sheet completed and signed. Wire refunds are processed on Wednesdays.

In cases where we determine that a third party has paid an account on behalf of a student, the refund will be made to the third party. The third-party may provide written authorization to the Student Business Services Office, allowing the excess funds to be paid to the student.

Parent PLUS Direct Loan refunds are issued to the borrower of the loan.

Parent PLUS Direct Loans will be applied to your student's outstanding balance. If the posting results in an overpayment, a refund can be issued to the parent upon emailed request to the student's account advisor.  Please include the student's name, student's ID number, and your preferred refund option in the email:

1. eRefund: If a Panther Partner Authorized User and have an eRefund account set up, you may request that the refund be directly deposited into your personal account.
2. Paper check: Provide current mailing address in the email request to your student's account advisor.
3. International Wire Transfer - Submit the Wire Transfer Sheet.

If a parent would like to request that excess Parent PLUS Direct Loan funds be released to their student, a Release Authorization of Parent Plus Funds form would need to be completed by the borrower and emailed to the student's account advisor.

Set up your Panther Partner Authorized User eRefund Account via the ePay site.

Students whose financial aid exceeds their term charges may request a book voucher to purchase books and supplies, through the Chapman Campus Stores, up to two weeks prior to the beginning of their term and before requesting a refund.

Students don’t have to go to the Bookstore to price their books. They can log in to www.chapmanstore.com to check on their required texts.  The website allows them to rent texts, buy used books, and arrange for digital texts. Students can then come into the Student Business Services Office or email their Student Account Advisor from their Chapman email to request the amount they wish to have downloaded.

If a student returns a book, or if the total purchase is less than the amount of credit extended, the student can request a refund via email to their Student Account Advisor from their Chapman email address. Unused credit can also be used to purchase other on-campus items such as food, printing, and supplies.

Any scholarship (from an outside source or a departmental award) designated to be used for books will appear on the billing statement as pending financial aid and factored into the overall semester balance.  The student can use the scholarship amount for a book voucher. However, if this creates a balance due on the account, that balance is due and payable by the student.

Students who are approved for book benefits through the Department of Rehab may request a book voucher (in person or via their Chapman email to tpc@chapman.edu), once an authorization has been received. This book voucher may only be used for authorized books and supplies. The student must submit the receipt to the Third Party Contract Representative.