» Coronavirus (COVID-19) Updates

**Last updated 3/18/2020. Information about how the campus is dealing with COVID-19 can be found on Chapman's Coronavirus Resource Page.

The office of Graduate Financial Aid is committed to maintaining our customer service during this difficult and confusing time. With the orders put in place by local, state and federal government, we are encouraging all current and prospective students to stay home. With that said, our office is still fully functioning while working remotely, and is here to meet your needs. Our hours of operation and contact information can be found below. We have also included some FAQs which may help to answer your questions. 

We will update this page as information is available and the situation evolves. Please stay healthy. 

Hours of Operation:

Monday-Friday, 8:00 am PST-5:00 pm PST

Contact Information:

Email: gradfinaid@chapman.edu

Phone: (714)628-2730


Frequently Asked Questions

Please keep in mind that the campus situation can change quickly, and there are many questions we cannot yet answer (especially those involving events beyond the next few weeks). If you have a question that is not answered here, please email us at gradfinaid@chapman.edu.

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Is the Office of Graduate Financial Aid still open for business?

Yes! We are still operating and conducting business as usual.  However, we have moved to remote processing All of our staff are working remotely, you should be able to reach someone via email or you can set up a phone appointment. 

I’ve been accepted to my program. How do I apply for financial aid?

We have a lot of information up on our website All students wishing to apply for federal loans will need to complete a Free Application for Federal Aid (FAFSA).  This and more can be completed online Students wishing to inquire about scholarships/fellowships, can find information and contacts here. 

I start classes at Rinker in May, will my financial aid still be processed?

Yes, we will continue our normally scheduled awarding. If it has been at least two weeks since you have been admitted and you have not received your Aid Offer, please contact our office as soon as possible. 

I start classes at Main Campus in June, will my financial aid still be processed?

Yes, we will continue our normally scheduled awarding. June starts will be awarded beginning in mid-April. After mid-April, if it has been at least two weeks since you have been admitted and you have not received your Aid Offer, please contact our office as soon as possible. 

How will the interest waiver the president declared during the outbreak work?

Specifics about this policy have been vague, but our understanding is that all student loan interest will cease as of Friday, March 13th until further notice. Loans may appear to be gaining interest at this time, but the policy is retroactive and should remove all interest gained backwards to March 13th. No application is required, and all student borrowers will be automatically enrolled. All federal student loans are eligible, but private loans are not. All payment plans are eligible as well.  For more details or questions, please visit Federal Student Aid. 

When will I receive my financial aid? (package and disbursement)

New student award packages are currently being completed twice per week. Depending on when your FAFSA arrives, your awarding time may vary but should not exceed 5-10 business days. Check your Chapman Portal for updates. 

Disbursement of student loans begins about 10 days before the beginning of each term depending on Holidays and weekends. Any amount owed back to you, after tuition is paid for, is processed by our Business Office shortly thereafter. If your loan has disbursed, but you need to setup your bank account for receiving extra funds, you can contact the Business Office at ocbusn@chapman.edu. 

Will my old loans enter deferment?

Yes, upon beginning half-time enrollment at Chapman, our Registrar’s Office will report your enrollment to the government. At this time, your loans will automatically re-enter deferment and no payment will be required. 

Which year’s FAFSA do I need to complete?

The 2019-2020 FAFSA will cover Summer 2020 financial aid. The 2020-2021 FAFSA will cover Fall 2020, Spring 2021, and Summer 2021. If you are starting in Summer 2020, we recommend you complete both as soon as possible. 

I’m not sure how much to accept. Can someone help me calculate what I need?

Yes. We are happy to help you with that. You can email us and we are happy to help you figure that out. Keep in mind that the Unsubsidized Direct Loan has better rates and fees than the Graduate PLUS Loan, so be sure to exhaust your available Unsubsidized loan before accepting the PLUS. 

Can I still increase my loan for the Spring semester during the COVID-19 outbreak?

Yes, we are still open for business and will continue to provide the same customer service. Please email us for your request and allow 3-5 business days for the funds to disburse.  

I have documents to submit? How do I do that?

Most of the items in your To Do List on your Chapman Portal can be completed online or sent electronically. If you need to submit documents to us, email is currently the preferred method. You can find many forms on our Forms page. All documents submitted by email must be sent by your Chapman email address. If you are not able to scan and send your documents please reach out to our staff and will work on a solution for you.