Schmid Gate at Chapman University
Academic Advising

» Welcome Parents and Guardians!

Note for parents of First Year (Freshmen) students:

  • All new First Year students have an advising hold on their account and must complete either the Online New First Year Student Tutorial AND survey (available May 31st) OR attend an in-person summer workshop (RSVP opens May 31st) in order to have the advising hold lifted to permit course registration.
  • Since advisors are booked in advance with appointments, we are not able to accommodate students who walk in for advising
  • We are not able to offer individual appointments for First Year students
  • Registration begins in July (see New Student page)

Once students have completed the Online New First Year Student Tutorial, please allow at least 24 hours for the advising hold to be removed. 

As part of the Chapman family we feel that it is important for you to understand the role of the Academic Advising Center (AAC) in your student’s experience at Chapman. Throughout this page you will find helpful information designed to answer most commonly asked questions.


How does Advising work at Chapman?

The mission of the Academic Advising Center is to cultivate an educational partnership with students, guiding and supporting them toward the development and achievement of their academic goals.

 It is important for students to meet with both their academic advisor and their program advisor each semester to review their academic plan and to make sure that everything is on track.

What should my student know about scheduling an appointment?

  • It is the student's responsibility to initiate contact with the Academic Advising Center
  • All appointments are scheduled via the front desk and cannot be scheduled by email
  • During the fall and spring semesters, we offer walk-in times for quick questions every Monday from 8:00 a.m.-4:20 p.m. and Thursday from 10:00 a.m.-1:30 p.m. (unless otherwise noted on our Advising homepage). This allows students two weekly open periods where they can drop in to get a quick question answered.
  • During the fall and spring semesters, students can schedule a 30-minute appointment Tuesday through Friday by either calling our front desk at (714) 744-7959 or in person in Beckman 405
  • Student appointments must be scheduled by the student and cannot be scheduled by a parent or guardian
  • While we welcome parents that accompany their student to an appointment, we cannot meet with a parent without the student present
  • Advisors are booked in advance so we are unable to schedule same day appointments
  • Students should be aware that during peak times (during registration in April and November), there will likely be a longer wait for an appointment so they should plan accordingly
  • Due to the number of students we try to accommodate, it is necessary to implement a strict late policy so students should be sure to attend their scheduled appointment on time. Otherwise, the appointment will have to be rescheduled.

How will students communicate with their advisors?

  • If the student has a quick question, walk-ins are offered every Monday (8:00 a.m. - 4:20 p.m.) and Thursday (10:00 a.m. - 1:30 p.m.) in the Advising office during fall and spring
  • The student can request an appointment with their academic advisor via our front desk
  • If the student needs to meet with their program advisor, they can contact him/her directly
  • Students can also email their academic advisor

How can I best support my student?

  • Encourage appointments to meet with their advisors each semester
  • Ask students to keep notes regarding what was discussed during their appointments
  • Maintain an open dialogue with your student
  • If a student has any issues or concerns, refer the student to campus resources to encourage self-sufficiency
  • Student/Advisor Responsibilities
  • Responsibilities of the Professional Advisor (AAC) and the Advisee

    The relationship between advisor and advisee is one of shared responsibility.  Though as a student, your child is ultimately responsible for the choices they make in college, we realize that in order to make informed decisions, students need the mentoring and advice of Academic Advisors and others in the Chapman community.  Academic Advisors are the primary resources regarding academic issues, opportunities and programs, and can be thought of as coordinators in your student’s educational experience.

    What students can expect from their advisor:

    • To clarify University policies, regulations, programs and procedures about which they have questions
    • To offer advice on selecting courses and to assist in developing an academic plan that satisfies degree requirements and complements student’s personal and professional interests
    • To maintain professional integrity, confidentiality, respect, and sensitivity in advising
    • To be knowledgeable about and refer to appropriate campus resources and services
    • To maintain currency in advising trends and techniques through professional development

    What the advisor expects from students:

    • To take the initiative to contact their advisor
    • To keep advising appointments and arrive on time
    • To be prepared for the advising appointment - know their ID number, have a list of questions, and bring tentative course schedule (if registering for courses)
    • To be familiar with the University catalog
    • To observe academic deadlines
    • To follow through with referrals made by their advisor
    • To maintain a personal academic file or notes and copies of forms submitted for processing

Parents! Want a quick review of how Summer Advising works?

Confidentiality/FERPA

How do I obtain information about my student?

Because of the mandates cited in The Family Educational Rights and Privacy Act (FERPA), all university officials are legally prevented from giving out any information about any student, despite tuition involvement from parents.

Commonly Used Resources

New Students

How does my student identify their advisors?

Academic advisors, program advisors, faculty mentors, and specialized advising.

Business Office

Tuition, billing, fees, etc.

Financial Aid

Loans, grants, scholarships, work-study

Office of the Registrar

Student record management, transfer course articulation, university forms

Parent and Family Website

Dates, deadlines and additional resources