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Student Psychological Counseling Services

» Student Psychological Counseling Services (SPCS) - Rinker Campus

Student Psychological Counseling Services (SPCS) is a department within the division of Student Affairs providing brief telehealth counseling and psychotherapy to students at Chapman University. The mission of SPCS is to assist students in functioning effectively in the university environment by assessing and supporting their psychological well-being as they pursue personal and academic goals.

Making a First Telehealth Appointment - Rinker Campus 

To request an appointment, please contact the Rinker Campus Counselor at (714) 744-7002 or email and provide the following information:

    1. Identify as Rinker Campus student
    2. First and Last name
    3. Student ID
    4. Contact number and email address
    5. Availability
    6. Type of appointment:
      1. Consultation
      2. Single Session
      3. Therapy Sessions
    7. Best time to reach you

You will be contacted via phone or email within 24-48 business hours to verify your information, schedule your first appointment, and answer any questions you may have.

How to Help

If you are concerned about a student, let them know there is help available and suggest that they call the Rinker Campus counselor. 

Students may also call the SPCS After Hours Crisis and Consultation Line at (714) 997-6778 during hours the office is closed. 

In cases where you have significant concerns about a student you feel may need further follow up, you may report those concerns to the Student of Concerns Intervention Team (SCIT) and assistance will be offered to the student (see box on upper right).

You may also remind or inform the student of the free private online self help program Therapy Assistance Online (TAO) available to all students using their Chapman email.  


  • Call 911 or Public Safety at (714) 997-6763 (It is recommended to have PS # in your phone) 
  • Go to ER at Hoag Hospital Irvine - 16200 Sand Canyon Ave., Irvine, CA 92618
  • Go to ER at Mission Hospital Mission Viejo - 27700 Medical Center Rd., Mission Viejo, CA 92619

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What Can I Expect?

You can expect to find someone who is interested in listening to your concerns, helping you understand them better and guiding you to resolving them in a healthy manner. Your counselor will take you seriously, and be willing to discuss anything you wish to talk about. Counselors are not here to solve your problems for you, yet are here to help you look at your concerns in a new way, and assist you in deciding how to change what you want to change.

Although counselors can differ in their approaches, a positive relationship and partnership is essential in all counseling for it to be effective. As you develop trust in your counselor, you may be open to trying new ways of approaching your problems, thinking in new ways or experimenting with new behaviors.

You can expect to be actively involved in your counseling which is necessary for progress towards your goals to occur. This includes a commitment to attending your scheduled appointments (see attendance policy), to talk as honestly as you can about what is bothering you, and be willing to look at things in different way. You are also encouraged to let your counselor know if something isn't working for you, or if you feel that you are not benefiting from your experience at SPCS.

You can expect information shared by you to be strictly confidential. Our records are separate from academic records and only you have access to them. Any disclosure outside of SPCS will be done only with your written permission, with the exception of a few legally mandated exceptions which will be thoroughly disclosed in the consent form you read before signing up for an appointment.

Attendance Policy

In order to best support student responsibility, encourage continuity of counseling treatment and to meet the high volume of students we serve, we need our clients to attend their scheduled appointments. We therefore have firm policies regarding cancellations and no-show appointments.

  • If you miss a scheduled appointment without calling to cancel and do not contact SPCS within 24 hours following the missed appointment, the same appointment time and/or counselor may no longer be available.
  • If you cancel your appointment late (less than 24 hours’ notice and not due to an onset of illness or emergency), it will count as one of your sessions.
  • Repeated no-show or cancellation of appointments may result in a termination of services at SPCS. In that instance, appropriate outside resources will be provided.

Contact Us

Phone: (714) 744-7002
Main Office (714) 997-6778
Fax: (714) 744-7940

Location: 9401 Jeronimo Rd., Irvine, CA 92618 Bldg. 9401 Rm. 128

8:30 a.m. - 5:00 p.m.

SPCS After Hours
Consultation and Crisis Services
(714) 997-6778

Concerned about a student?

Please report your concerns to help keep our campus healthy and safe.  

Student Concern Intervention Team

TAO Logo

Therapy Assistance Online (TAO)

Free private, online
self-help with your Chapman email address