headshot photo of Dr. Jennifer Waldeck

Dr. Jennifer Waldeck

Associate Professor
Director of Graduate Teaching Assistants
School of Communication; Communication Studies
Expertise: Business and Organizational Communication; Management and Leadership; Instructional and Education-Related Communication; Teacher Training; Human Resource Development
Office Location: Doti Hall 208
Office Hours: M 12-2:30PM; W 12-2:30p, 6:45-7:45pm
Phone: 714-628-2823
Education:
Ohio University, Bachelor of Science
California State University, Long Beach, Master of Arts
University of California, Santa Barbara, Ph.D.

Biography

Jennifer Waldeck (B.S., Ohio University, M.A., California State University, Long Beach, Ph.D., University of California, Santa Barbara) is Associate Professor of Communication Studies and Director of Graduate Teaching Associates. Jennifer specializes in instructional and applied organizational communication. She is currently First Vice President (President-Elect) of the Eastern Communication Association, and will be planning the association’s 2020 Baltimore convention.

Her research has appeared in such journals as Communication Monographs; Communication Education; The Journal of Applied Communication Research; Communication Research Reports; Learning, Media, and Technology; Journal of Education for Business; and The Journal of Business Communication.

Waldeck is the author of Communication Competence: Goals & Contexts; coauthor of Business and Professional Communication in a Digital Age, and Public Speaking in a Diverse Society (with Patricia Kearney and Timothy G. Plax, published by Kendall Hunt). She and David Seibold co-edited Consulting that Matters: A Handbook for Scholars & Practitioners (published by Peter Lang), the first scholarly book dedicated to the examination of consulting practice from a communication theory perspective in over a decade.

She has contributed to several edited volumes including Communication Yearbook, New Directions in Group Communication, Handbook of Life Span Communication, and Handbook of Communication and Instruction. Waldeck contributed invited chapters to interdisciplinary edited volumes in sociology on the role of human communication in social problems, and in business on strategic managerial communication. She regularly presents her research at regional, national, and international conferences and has earned "Top Three" Paper designations at the National Communication Association, International Communication Association, and Eastern Communication Association.

Dr. Waldeck has been an active member of the National Communication Association (NCA) for many years, having served on its Educational Policies Board, Committee on Committees, and Presidential Task Force on Strengthening the Basic Communication Curriculum. She is Past Chair of the Instructional Development Division of NCA and the Instructional Communication Interest Group chair (ECA). She is on the editorial boards of Communication Education, Communication Teacher, Communication Reports, and Communication Studies. She is on the Advisory Board for Communication Currents, an online publication of the National Communication Association. Since 2014, she has served on the Teaching Professor Conference advisory board for Magna Publications, serving as the 2017 (St. Louis) convention planner and the 2018 (Atlanta) convention keynote speaker.

Jennifer has provided consulting and training services to numerous organizations from small entrepreneurial start-ups to global Fortune 500 companies. She frequently presents keynote presentations and workshops on communication research at faculty development workshops on campuses across the U.S. On campus, she is a member of the Institute for Excellence in Teaching and Learning (IETL) advisory board, School of Communication faculty senator, member of Faculty Governance Council, past Chair of the Faculty Personnel Committee, past member of the Faculty Senate Executive Board, and past Chair of the Academic Integrity Committee.

Recent Creative, Scholarly Work and Publications

Waldeck, J. H., Kearney, P., & Plax, T. G. (2017). Public speaking in a diverse society (5th ed.). Dubuque, IA: Kendall Hunt.
Waldeck, J. H., & Weimer, M. (2017). Sound decision making about the lecture's role in the college classroom. Communication Education, 66(2), 236-255.
Waldeck, J. H., Kearney, P., & Plax, T. G. (2016). Strategic communication at work: Contemporary approaches to business and professional communication. Dubuque, IA: Kendall Hunt.
Waldeck, J. H. & LaBelle, S. (2016). Theoretical and methodological approaches to instructional communication. In P. L. Witt (Ed.), Handbooks of communication science: Vol. 16. Communication and learning (pp. 67-101). Berlin, Germany: DeGruyter Mouton.
Johnson, Z. D., LaBelle, S., & Waldeck, J. H. (2016). A cautious approach to reliance on interpersonal communication frameworks: The importance of context in instructional communication research. Communication Education, 66 (1), 109-127.
Waldeck, J.H. & Seibold, D.R. (Eds.) (2016). Consulting that matters: A handbook for scholars and practitioners. New York, NY: Peter Lang.
Waldeck, J. H. (2016). How communication theory and research make consulting matter. In J. H. Waldeck & D. R. Seibold (Eds.), Consulting that matters: A handbook for scholars and practitioners. New York, NY: Peter Lang.
Plax, T. G., Waldeck, J. H., & Kearney, P. (2016). Collecting and using narratives that matter. In J. H. Waldeck & D. R. Seibold (Eds.), Consulting that matters: A handbook for scholars and practitioners. New York, NY: Peter Lang.
Waldeck, J. H., Plax, T. G., & Kearney, P. (20t5). Planning and proposing consulting work. In J. H. Waldeck & D. R. Seibold (Eds.), Consulting that matters: A handbook for scholars and practitioners. New York, NY: Peter Lang.
Ross, S., & Waldeck, J. H. (2016). White shirts, blue shirts: A case study of leadership development consulting for law enforcement. In J. H. Waldeck & D. R. Seibold (Eds.), Consulting that matters: A handbook for scholars and practitioners. New York, NY: Peter Lang.
Executive Producer of an instructional video on informative and persuasive speaking that was professionally shot and edited by Bridgepoint Education. Selected, recruited, and coached four Chapman students who appeared in the video delivering informative and persuasive presentations and discussing their methods of preparation, delivery, and communication apprehension management. This video accompanies my book "Communication Competence: Goals and Contexts."
Waldeck, J. H. (2016, in press). Feedback. In International Encyclopedia of Organizational Communication (J. Keyton, Ed.). San Francisco, CA: Wiley. (invited)
Lubezky, S. & Waldeck, J. H. (2015). Instructor's resource manual to accompany Communication Competence: Goals and Contexts by Jennifer H. Waldeck. San Diego, CA: Bridgepoint.
Waldeck, J.H. (2014). Communication and learning. In The Handbook of Lifespan Communication (J. Nussbaum, Ed.). London: Peter Lang Press.
Waldeck, J.H. (2013). Communication and learning. In J. Nussbaum (Ed.) The handbook of life span communication. New York: Peter Lange.
Waldeck, J.H. (2013). Teacher influence and persuasion. Concise encyclopedia of communication (W. Donsbach, Ed.). Hoboken, NJ: Wiley-Blackwell.
Waldeck, J.H. (2013, September). Managing the contemporary learning experience: Reflections and new directions for instructional leadership. Spectra (magazine publication of the National Communication Association). **invited
Waldeck, J. H., Kearney, P., Plax, T. G. (2013). Business and professional communication in the digital age. Boston: Wadsworth Cengage.
Waldeck, J.H. (2012). Crime and interpersonal communication. In K. Collica & G. Furst (Eds.) Crime and society (pp. 201-227). San Diego: Bridgepoint.
Waldeck, J.H., Kearney, P., & Plax, T.G. (2012). Gender socialization, sexual orientation, and inequality: A communication perspective. In K. Korgen & G. Furst (Eds.), Social problems: Causes & responses (pp. 131-167). San Diego: Bridgepoint.
Waldeck, J.H., Kearney, P., & Plax, T.G. (2012). The role of communication in violence as a social problem. In K. Korgen & G. Furst (Eds.), Social problems: Causes & responses (pp. 167-200). San Diego: Bridgepoint.
Waldeck, J.H., Kearney, P., & Plax, T.G. (2012). Communication and the changing American family. In K. Korgen & G. Furst (Eds.), Social problems: Causes & responses (pp. 245-282). San Diego: Bridgepoint.
Waldeck, J. H., Durante, C., Helmuth, B., & Marcia, B. (2012). Communication in a changing professional world: Contemporary perspectives on business communication competence. Journal of Education for Business, 87 (4) 230-240.
Waldeck, J.H. (2012, July). Teacher power and behavior alteration techniques. Essay invited and contributed to the National Communication Association series "Translating Research into Practice." http://www.natcom.org.
Waldeck, J. H., & Dougherty, K. (2011). Collaborative communication technologies and learning in college courses: Which are used, for what purposes, and to what ends? Learning, Media, and Technology, 36, 1-24.
Waldeck, J. H. (2011). Teacher self-disclosure. The International Encyclopedia of Communication (2nd ed.). Washington, DC: International Communication Association/Blackwell. **invited and peer-reviewed
Waldeck, J. H., Plax, T. G., & Kearney, P. (2010). Philosophical and methodological foundations of instructional communication research. Handbook of Instructional Communication (D. L. Fassett & J. T. Warren, Eds., pp. 161-180). Newbury Park, CA: Sage. **invited and peer-reviewed
Waldeck, J. H. (2009). Integrating Communication Currents into the classroom. Communication Currents [online]. http://www.communicationcurrents.com/For-Instructors.