» Web Support

Attention web contributors and event coordinators! Strategic Marketing and Communications is here to help you with your online presence.

Helping Happy Hour

Have a question related to the web? Need a refresher on a key element on one of Chapman's online systems? Want to spend some time on a web project? Then come to the Web Team's "Helping Happy Hour".

These drop-in sessions, located at DeMille Hall 100 (between Beckman Hall and DeMille Hall proper by the outdoor Starbuck's tables), occur on the 2nd and 4th Fridays of the month from 2 -4 p.m., are the perfect time to meet with a web team member on a variety of subjects. A web coordinator, webmaster, or system representative will be on hand to answer questions, and if you have a specific concern about another system, the gurus are just steps away. 

Get help with: 

  • 25Live Events
  • Chapman Blogs
  • Chapman Website (Cascade CMS)
  • Digital Signage
  • SiteImprove
  • Social Media
  • University Tickets

Within these systems we can help with function, layout, technical issues and writing. 


We are always trying to improve our procedures and the best way to accomplish that is to get feedback from you, the user. In order to provide you with the best support, issue resolution and future system enhancements, we encourage you to share what's in your head. And yes, we are prepared for and appreciate you opinions and suggestions, good or bad. 

Please contact your web coordinator or the webmaster with your feedback.

If you have a bug to report on the Chapman website, please use our feedback form.

Systems We Service

Strategic Marketing and Communications is responsible for a variety of campus systems, including:

For support on other web systems not listed, please contact IS&T's Service Desk