» Employee Assistance Program

Employees, dependents (including children under age 26) and all household members are provided the Employee Assistance Program (EAP) at NO COST.  The EAP offers confidential support, guidance and resources that can help you resolve personal issues and meet life’s challenges. You may access the EAP 24 hours a day, 365 days a year by phone, online, live chat, email and text. The program includes up to three free face-to-face confidential counseling sessions each year, per issue, per person.

New to EAP?

Take a look at the New User Experience Guide before you dive in.

The EAP can help you with the following, plus much more!

  • Depression, grief, loss and emotional well-being
  • Family, marital and other relationship issues
  • Life improvement and goal-setting
  • Addictions such as alcohol and drug misuse
  • Financial and legal concerns
  • Identity theft and fraud resolution

To access the EAP, call 888-293-6948 or visit the HealthAdvocate website (In the box enter "Chapman University" then click "The Standard - EAP - 3 Visits").  Learn more about the different ways to utilize your EAP benefits with these links:

If you are a Cigna or a Kaiser member looking for guidance or information regarding your medical or behavioral health benefits, please contact customer service for assistance.

  • Cigna OneGuide: 800-244-6224
  • Kaiser Permanente Customer Service: 800-464-4000