» Faculty Ombudsperson

The purpose of the Chapman University Ombudsperson is to support a culture and environment which is ethical, civil, and fair, and in which mutual understanding can be reached and differences resolved through respectful dialogue and fair processes. The Ombudsperson seeks to promote accountability and fair treatment while providing faculty members of the Chapman University community with the opportunity to discuss complaints, concerns, and problems in an informal, confidential, independent, and impartial environment.

How might the Ombudsperson help?

  • The Ombudsperson is an impartial dispute resolver who strives to see that faculty, and other members of the Chapman community with whom they interact, are treated fairly and equitably.
  • The Ombudsperson listens and works to resolve problems by clarifying concerns, gathering information, and identifying options.
  • The Ombudsperson serves as a neutral mediator who seeks fairness, equitable solutions and connections to university policies.
  • The Ombudsperson is independent of the university administration, and does not replace, substitute, or participate in any formal grievance process.
  • The Ombudsperson may provide information about university policies and provide referrals to university services and programs.
  • The Ombudsperson adheres to the ethics and standards of practice of the International Ombudsman Association.

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headshot of Dr. Frank Fritsch

Contact the Ombudsperson