» Data Migration

Important Changes to Dropbox and Google Storage

Information Systems & Technology (IS&T) recently announced new storage limits for Google Drive and the end of the availability of Dropbox in June 2024.

Important note for staff and faculty:

Individual Microsoft OneDrive and Google Drive accounts are disabled upon your separation from the University (faculty and staff only). It is important to place college or departmental data in centralized storage locations (typically based on SharePoint or Teams).

We have started the initial data migration from Dropbox to OneDrive, and we are aiming to complete the process during the week of March 18th, 2024 (spring break). Our team will oversee the migration process to ensure all your files and documents are transferred accurately without compromising data integrity or security.

During the migration, you'll have access to your data in both Dropbox and OneDrive. We'll ask you to minimize edits in Dropbox during this time. For a brief period, you will see the same files on both platforms.
Once the migration is complete, you'll discover all your Dropbox content organized in a dedicated folder named "From_Dropbox" within your OneDrive account.
Please scroll down to the Frequently Asked Questions section to learn more.

If you wish to migrate data from Google, please use the following method:

The easiest way to copy data between the platforms is to install the Google Drive and OneDrive applications simultaneously on your computer. Then, move the folders and files into your OneDrive account. It may take a while to fully synchronize your data following the move.
- Useful when dealing with smaller amounts of data (less than 50 GB). This Does not work for Google Sheets or Docs, as these are proprietary to Google and must be converted.

Frequently Asked Questions

Toggle Section

Once the migration is complete, you'll discover all your Dropbox content organized in a dedicated folder named "From_Dropbox" within your OneDrive directory. Please keep in mind that you'll be able to log in to OneDrive using your Chapman University email and password to access this folder.

The "From_Dropbox" folder in OneDrive will serve as the new home for all your previously stored documents, files, and folders from Dropbox. It will also preserve the sharing settings for Chapman recipients, ensuring that your files and folders are shared with the same individuals as they were in Dropbox.

After the data is migrated, any data you have shared will become unshared, except for folks outside of the organization. It is imperative to remember that post-migration, you should edit your documents in OneDrive since Dropbox will be inactive.

You will also discover folders shared with you by others from Dropbox, organized under 'Shared' in a tab labeled 'With You.'

Please note that any data that individuals outside Chapman University have shared with you in Dropbox (not owned by you) will remain in Dropbox.

We do not make this decision lightly and understand the extra burden that changing technology solutions places on us all; however, due to changes in the type of solutions being offered to us by vendors and other factors, we have made the decision to consolidate our cloud storage solution to streamline the process and simplify the steps.

All active students, faculty, and staff may use up to 5 TB (terabytes) of storage space. Alumni students will need to migrate their data from OneDrive to a personal account.

Visit IS&T’s Training Resources Page.

Contact the Service Desk.

Dropbox accounts will either be deleted or converted to personal accounts. The option to convert to a personal account is for those who need to maintain access to Dropbox for sharing with external Dropbox members. All internal sharing should be facilitated through a supported service.

You do not need a Dropbox account to view the files in a shared link, and you can download those files to your computer. Files that you download from a shared link will not sync with Dropbox if you edit them.

If you are a named recipient of a shared file or folder, you can continue to use Dropbox with your Chapman account on a personal plan. Personal plans are subject to different storage limits than institutional plans – the free tier currently provides 5GB of storage.

When you move to a personal plan, you will maintain access to all private folders, shared folders that you own, and shared folders owned by external members.

Please contact IS&T Service Desk.

Once your folders have migrated to their OneDrive or SharePoint destinations, remove sharing permissions from the Dropbox folders and then delete them.

No. Permanent deletion is not permitted within the Chapman Dropbox account. When you delete a shared folder without removing sharing permissions, sharing recipients will continue to have access to the folder. Remove sharing permissions first before deleting the folder to ensure the copy is removed from each recipient’s folder.

Yes. When you remove sharing from a folder, the files are permanently deleted from each member's account and removed from any linked devices the next time the Dropbox desktop app syncs. If you do not want this to happen, you may check the box to permit them to maintain their copy. Their copy of the folder will not reflect any future updates you make to your content.

Follow the directions at the link below, or request a summary report from IS&T. The summary report will list the folders you can access along with their owners and who they are shared with.

Determine the owner of a shared folder.

When someone who has a Microsoft account wants to access the content, OneDrive or SharePoint will ask them to sign in to their account. However, the recipients don't need a Microsoft account. To access the content, OneDrive or SharePoint will send a one-time passcode to their email address to verify their identity.

External or guest sharing in OneDrive, SharePoint, and Lists.

Service Desk

Phone (714) 997-6600

Email servicedesk@chapman.edu

Hours

Support service hours are listed below:

Spring 2024

Mon - Thursday: 8:00 am to 7:00 pm

Friday: 8:00 am to 5:00 pm

Saturday: Closed
Sunday: 12:00 pm to 5:00 pm

Service Desk Location

Leatherby Libraries. 222 University Drive. Orange, CA 92866

Address

Main Office:
635 W. Palm Ave.
Orange, CA 92868
View Map

» Data Migration

Important Changes to Dropbox and Google Storage

Frequently Asked Questions

Where do I find the migrated content in OneDrive?

Why is Chapman University moving away from Dropbox and Google Drive?

How Much Space Do I Have in My Microsoft OneDrive Account?

How Do I Receive Training on OneDrive?

What if I Run Into Issues or Have Questions?

What happens to my Dropbox at the end of the contract?

What if I still need to be a recipient of shared content from external Dropbox users?

What if the content size is over the free tier limit?

When do I have to delete folders from Dropbox?

When I delete folders, does it delete from the recipients I have shared them with?

When I unshare folders, does it delete from the recipients I have shared them with?

How can I figure out who the owners of shared folders are?

Do others need a Microsoft account to view my shared documents?

Service Desk

New to OneDrive or SharePoint?

Contact the Service Desk for Help