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Undergraduate Admission

Creative Supplement Upload Tips

» Creative Supplement Upload Tips

If you are applying to an undergraduate talent program, you will need to include a Creative Supplement with your application.

You must first submit your Common Application to gain access to your Application Status Page, which is where you will upload your Creative Supplement.

On weekdays, you will be able to access your Application Status Page within 24 hours of submitting your Common App. If you submit your Common App on a weekend, you’ll get access on Monday. 

For this reason, do not wait until the application deadline to submit your Common App. Please leave yourself enough time to submit both your Common App and Creative Supplement by the deadline.

Creative Supplement Upload Tips

If you are having difficulty uploading your Creative Supplement video, here are troubleshooting recommendations:

  • You might get an error because your file is too big (close to or over 2 GB). Larger files can stall out on wireless connections. We recommend compressing your file to well below 2 GB using an online compressor. If you Google “video compressor” you should be able to find several free options.
  • If you are uploading an .mov file, try changing the file type to mp4 or other accepted format.
  • If your Application Status Page shows that we have received your Creative Supplement Media Upload (the green checkbox), but there is an error in your file, you can delete your Creative Supplement Media and upload a new, corrected version.

If you are still having issues uploading your Creative Supplement, please contact us at admit@chapman.edu or (714) 997-6711.

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