» Service Desk

The Chapman IS&T Service Desk provides telephone support to faculty, staff and students.

We also provide walk-in service for students, staff, and faculty to receive help with connectivity from the Internet to Chapman's network and web services.  The service desk and Computer Lab support for students is located on the 1st floor of the Leatherby Library.

Please note: At the Leatherby Library Service Desk a full-time service desk staff will not be available after 9 p.m. Sunday thru Thursday or after 5 p.m. on Friday. Username and password lookups/resets can only be completed by a full time staff member or access our 24 hour Account Self-Service portal.

We also offer a fee-based, carry-in, repair service to provide support on personally-owned student computers. 

+ - Forgot Your Password?

Visit the Account Management page.  You can also activate a new account, change your password, and setup email forwarding.

+ - Hours of Service

Monday to Thursday 8 a.m. to 11 p.m.
Friday 8 a.m. to 5 p.m.
Saturday Closed
Sunday Noon to 11 p.m.

Monday to Thursday 8 a.m. to 9 p.m.
Friday 8 a.m. to 5 p.m.
Saturday Closed
Sunday Closed

Monday to Thursday 8 a.m. to 7 p.m.
Friday 8 a.m. to 5 p.m.
Saturday Closed
Sunday Closed

+ - Contact Us

Service Desk phone support number: (714) 997-6600

Online: servicedesk.chapman.edu

Email: servicedesk@chapman.edu

Walk-up location (students only): Leatherby Library 1st Floor

service desk in leatherby libraries

The Chapman University IS&T Service Desk provides an in-depth resource to facilitate an efficient resolution to computing problems in a friendly, approachable manner.

As IT professionals, we continually strive to educate our customers and ourselves in order to deliver a quality computing environment.