With over 25 years of experience in the banking and market research industries, Jake has held leadership positions with two Fortune 100 companies and one of the country's top polling firms. He spent 15 years with JPMorgan Chase as a leader in its retail bank division as the Human Resources Manager for the Western United States, Regional Sales Manager, and Market Director, where he specialized in strategy, training, talent acquisition, and workforce planning.
Jake was actively involved and participated in the JPMorgan Chase and Washington Mutual Bank merger, the largest conversion in US financial services history at the time. He has been recognized by the California State Assembly and the City of Los Angeles for his contributions in business and organizational leadership.
As a consultant, Jake assists businesses with strategy, team building, training, and the design of human resource processes and procedures. He speaks regularly on emotional intelligence, leadership, and current topics in management. He is a course designer and has developed a variety of face-to-face, blended, and online courses.
Jake is bilingual and is pursuing his Ph.D. in Organizational Leadership from Regent University, and his current area of interest includes the mega-trends impacting the global business environment, specifically in regards to a multi-generational and changing workforce.