We have updated this page to include self-paced training. Please visit the PeopleSoft Scheduler to schedule virtual or in-person Concur training sessions.
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»Concur Training Material and Resources
Welcome to the SAP Concur and CTP training resources page.
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Getting Started
Getting Started Checklist:
- Logging in
- If not already logged in, go to the Concur page and click the “Login to Concur” button.
- Email Verification
- Go to Profile > Profile Settings > Personal Information In the email section, verify
your Chapman University email address.
- A valid email address gives Concur the ability to associate receipt information forwarded from your email address to your Concur account. These receipts will be available in the Receipts Gallery
- Go to Profile > Profile Settings > Personal Information In the email section, verify
your Chapman University email address.
- Travel Profile Setup
- Go to Profile > Profile Settings > Personal Information
- Review your information and confirm that your name is correct and that it matches your travel documents Ensure at least two telephone numbers are included in your profile Update the Emergency Contact section
- Add Travel Preferences, Rewards Programs, and unused flight tickets/credits
- Add Known Traveler No. Add Passport Information Assign Travel Arrangers Add Credit Card information
- Go to Profile > Profile Settings > Personal Information
- Mobile App Registration/Setup
- Go to Profile > Profile Settings > Concur Mobile Registration
- Register for Concur Mobile Go to App Center Download SAP Concur Mobile and TripIt Pro on your smartphone
- Go to Profile > Profile Settings > Concur Mobile Registration
- Delegation
- Go to Profile > Profile Settings > Expense Delegates
- Review existing delegates and add additional delegates if needed
- Go to Profile > Profile Settings > Expense Delegates
- Alerts/Notifications
- Go to SAP Concur Home Screen > Alerts
- Sign up to receive e-receipts. You must sign up for yourself. Your delegate cannot
do this for you.
- Sign up for TripIt Pro. If you already use TripIt, upgrade your existing accounttoTripIt Pro
- Sign up to receive e-receipts. You must sign up for yourself. Your delegate cannot
do this for you.
- Go to SAP Concur Home Screen > Alerts
- Note and keep the following emails
- 1. receipts@concur.com – forward digital receipts to this address so they are added to your receipt gallery for easy attachment to the expense line item
- 2. plans@tripit.com – forward trip confirmations (booked outside of Concur) to this address so they are included in Concur for expensing and included in the TripIt Pro itinerary
New User Interface Highlight & Changes:
New UI Highlights and Changes (Self Paced Training)
Written Guide:
- Highlights
- Request updated to match Expense page layout
- Improved receipt visibility side by side with expense details
- Larger buttons, updated icons, and better exception visibility
- Improved itemizing, attendees, and allocations – larger input area and input confirmation at the top of the screen
- Changes
- Adding a Cash Advance to a Request
- The Cash Advance is no longer on the Request header page.
- Select Request Details/Add Cash Advance, the advance window will open to enter the cash advance details.
- Adding a Request/Cash Advance to an Expense Report (Method 1)
- Create a New Report
- On the header page select the hyperlink Create From an Approved Request and select the Request. If the request has a cash advance, the advance will be added to the report.
- Adding a Request/Cash Advance to an Expense Report (Method 2)
- If Expense Report is created without selecting the hyperlink Create From an Approved
Request (Method 1), you will need to link the request and/or the advance.
- Select Report Details/Manage Cash advances, add and select advance
- Select Report Details/Manage Requests, add and select the request
- If Expense Report is created without selecting the hyperlink Create From an Approved
Request (Method 1), you will need to link the request and/or the advance.
- Adding a Cash Advance to a Request
Logging In:
- Video Tutorial (0:45)