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»Marketing Orders & Requests
Please use the forms and resources below to initiate marketing projects and requests with SMC and our partners.
Submit a Project Request
Through this form you can:
- Submit a project request (print, photography, video, digital, etc.)
- Submit a communication request (stories, PR, content)
- Report a bug or issue
- Plan a new marketing campaign with a strategist
- Ask a general question
For issues logging in to Asana, please reach out to IS&T’s Service Desk at servicedesk@chapman.edu.
For questions or issues with the Asana forms themselves, please reach out to SMC at smc@chapman.edu.
URL Shortcut, Redirect and Tracking Request
Use this form to request a shortcut or alias url to your longer website address, to redirect a page or to add tracking to a url for campaigns.
Order Stationery
Though our Marq platform, you can order stationery, including business cards, envelopes, letterhead, recognition templates, note cards, greeting cards, name tags and promotional items.
View additional Self-Service Options and Resources
Visit brand.chapman.edu for additional self service options and training resources.
Request Types
This guideline outlines the categories in which requests fall under, allowing partners to more accurately make their requests and the SMC team to more quickly address them. If you are unsure of which request type your project falls under, use your best judgement and our team will adjust it later if needed!
All partner requests are submitted through a centralized request form. Upon submission, requests are automatically populated as a task within Asana. Our team then reviews these requests once a week. Certain request types (e.g., Web, Communications) are auto-assigned to team leads and may have a faster response/turn-around.
|
Request Type |
Common Projects |
|
Campaign |
Recruitment campaigns, event promotion, fundraising campaigns, awareness campaigns, multi-channel marketing initiatives, campaign strategy and planning |
|
Communications |
Inside Chapman, campus-wide email requests, announcements, newsletters, leadership messages, internal communications, stakeholder messaging |
|
Content |
Chapman Magazine, copywriting, blog posts, feature stories, interviews, newsletters, articles, website copy |
|
Digital Tools |
Help with Analytics tools, Asana, Blogs, Campaign Monitor, Carousel, Formstack, Marq, PageProof, or Senja |
|
Marketing |
Marketing strategy, audience targeting, promotional plans, messaging strategy, market research, marketing recommendations |
|
Photo |
Event photographer, headshots, campus photography, department photos, portrait sessions, photo library requests |
|
PR/Media |
Media inquiries, press releases, media outreach, crisis communications, publicity, news stories, interview coordination |
|
Print/Design |
Business cards, name tags, Marq orders, graphic design, brochures, flyers, posters, postcards, invitations, digital signage |
|
Social Media |
Social media ads, content requests, social media strategy, account support, graphics, reels, campaign promotion |
|
Swag/Branded Material |
University-branded T-shirts, tablecloths, banners, hats, stickers, giveaways, promotional items, branded merchandise |
|
Video |
Event videographer, promotional videos, interviews, testimonials, highlight reels, instructional videos, video editing |
|
Web/CMS |
Modern Campus, website changes/edits, new webpages, landing pages, accessibility updates, navigation changes, web content updates |
|
Other |
Requests that don't fit another category, consultation, project intake questions, referrals to another team, miscellaneous support |