»Refund

Option 1: eRefund (Direct Deposit)

If a student sets up an eRefund account via their ePay site, the student may request that the refund be directly deposited into their personal checking/savings account. Funds can take 24 to 48 hours to reflect in their account.

Secure - Direct deposit is added protection against theft or time delays from lost checks.

Convenient - Chapman University will deposit the funds directly into the bank account and email a notification of the deposit.

Option 2: Paper Check Refund

Chapman University only prints paper checks once a week. In the emailed request, please include a current mailing address.

Option 3: Wire Transfer Refund

If a student emails a wire refund request, they need to provide the wire transfer refund sheet completed and signed. Wire refunds are processed once a week.

In cases where we determine that a third party has paid an account on behalf of a student, the refund will be made to the third party. The third-party may provide written authorization to the Student Business Services Office, allowing the excess funds to be paid to the student.

Parent PLUS Direct Loan refunds are issued to the loan borrower.

Parent PLUS Direct Loans will be applied to the student's outstanding balance. If the posting results in an overpayment, a refund can be issued to the parent upon emailed request to the student's account advisor.  The email should include the student's name, ID number, and preferred refund option:

1. eRefund: If a Panther Partner Authorized User has an eRefund account set up, they may request that the refund be directly deposited into their personal bank account.
2. Paper check: Provide current mailing address in the emailed refund request to the student's account advisor.
3. International Wire Transfer - Submit the Wire Transfer Sheet.

If a parent would like to request that excess Parent PLUS Direct Loan funds be released to their student, a Release Authorization of Parent Plus Funds form would need to be completed by the borrower and emailed to the student's account advisor.

Set up your Panther Partner Authorized User eRefund Account via the ePay site.

Students whose financial aid exceeds their term charges may request a book voucher to purchase books and supplies, through the Chapman Campus Stores, up to two weeks prior to the beginning of their term and before requesting a refund.

Students don’t have to go to the Bookstore to price their books. They can log in to www.chapmanstore.com to check on their required texts.  The website allows them to rent texts, buy used books, and arrange for digital texts. Students can then come into the Student Business Services Office or email their Student Account Advisor from their Chapman email to request the amount they wish to have downloaded.

If a student returns a book, or if the total purchase is less than the amount of credit extended, the student can request a refund via email to their Student Account Advisor. Unused credit can also be used to purchase other on-campus items such as food, printing, and supplies.

Any scholarship (from an outside source or a departmental award) designated to be used for books will appear on the billing statement as pending financial aid and factored into the overall term balance.  The student can use the scholarship amount for a book voucher. However, if this creates a balance due on the account, that balance is due and payable by the student.

Students who are approved for book benefits through the Department of Rehab may request a book voucher (in person or via their Chapman email to tpc@chapman.edu), once an authorization has been received. This book voucher may only be used for authorized books and supplies. The student must submit the receipt to the Third Party Contract Representative.