The Chapman University IS&T Service Desk provides an in-depth resource to facilitate an efficient resolution to computing problems in a friendly, approachable manner.

As IT Professionals, we continually strive to educate our customers and ourselves in order to deliver a quality computing environment.

The Chapman IS&T Service Desk provides telephone support to faculty, staff and students. We also provide service for students to walk-in to receive help with connectivity from the internet to Chapman's network and web services.  Also, we offer a fee-based carry-in repair service to provide support on personally owned computers. 

The Service Desk and Computer Lab Support is located in the basement of Leatherby Library. The Leatherby Library Computer Labs are open during the following hours and we provide support during the following hours as well:

FALL AND SPRING SEMESTERS
Monday to Thursday: 8:00am to 11:00pm
Friday: 8:00am to 5:00pm
Saturday: Closed
Sunday: Noon to 11:00pm

*Note for Spring:
April 1: 12:00pm - 9:00pm
April 2-4: 8:00pm-9:00pm
April 5: 8:00am - 3:00pm
April 6: Closed
May 20: Closed

INTERTERM
Monday to Thursday: 8:00am to 9:00pm
Friday: 8:00am to 5:00pm
Saturday: Closed
Sunday: Closed

*Note for Interterm:
Jan. 2: Closed
Jan. 16: Closed 

SUMMER
Monday to Thursday: 8:00am to 7:00pm
Friday: 8:00am to 5:00pm
Saturday: Closed
Sunday: Closed

Please note: A full-time Service Desk Staff will not be available after 9:00pm Sunday's thru Thursday's or after 5:00pm on Friday's. Username and password lookups/resets can only be completed by a full time staff member or access our 24 hour Account Self-Service portal.

The Service Desk technical phone support number is 714-997-6600 and email is servicedesk@chapman.edu.