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Comments from Fall 2007 program participants

“I found this course to be extremely relevant to my work application. There are many tools that I will be able to use in my work place as well as my daily life. The instructors were all knowledgeable and presented well. The small size of the class allowed for maximum interaction and relationship building. I would definitely recommend this program.”

“I appreciated having the opportunity to meet with a small group each week to discuss my leadership challenge and get feedback and suggestions. I also like the 30-minute coaching session with one of the instructors. Recommending this program to others in my business would create a culture where we would all practice the same techniques and theories.”

“I found that each class session offered relevant information that I could take back to the office and use. I really liked the small class size so we had the opportunity to learn from each other. I also appreciated the books we received as they added to my professional development.”

Course Number: XLSU 0002

Most organizations recognize that enhancing the effectiveness of their managers is crucial to business growth and organizational development. Yet managers are often overlooked when it comes to assistance and support in building the competencies necessary for success.

Well-founded research indicates the impact of an unsuccessful manager can be far-reaching and detrimental. The Gallup Organization’s meta-analysis, published in 1999, surveyed over one million employees. It documented that an unsatisfactory relationship with their manager or immediate supervisor is the major reason employees leave an organization. In addition to employee turnover, many other areas of organizational effectiveness are adversely impacted - sales revenue, profit margin, employee engagement, the quality of goods and services, and level of customer satisfaction.

In this Leadership Development program, managers receive practical, proven tools to maximize effectiveness in their critical organizational role. To make the material more relevant, participants are organized into small “learning groups” to work on actual business issues.

Program Modules

Self-Management: understanding personality styles and their influence on meetings, decision making and interpersonal communication (8 hrs)
Strategic Leadership: creating an entrepreneurial environment in your organization (4 hrs)
Managing Change: effectively anticipating, responding to and facilitating change (4 hrs)
Organizational Influence: leading up, down and across to create powerful alignments and internal/external networks (4hrs)
Business Ethics: leading ethically in organizations (4 hrs)
Leading Teams: identifying and applying key characteristics of high performance teams (4 hrs)
Power of Cultural Competence: developing cross-cultural competence and adaptability (4 hrs)
Coaching for Results: learning and practicing business coaching skills (8 hrs)
Capstone: presentations of Individual Development Plans (5 hrs)
Note: Each session begins with learning team debriefs and concludes with action learning assignments. Assignments are based upon work-related action plans created in Session 1 and culminate in a final presentation. Mid-week check-ins with a participant’s sponsor are strongly encouraged.

Program Details

10-week, 45-hour program resulting in 4.5 Continuing Education Units (CEU’s)
Participants receive a Chapman University ExEd Leadership Development Certificate
Classes are held once a week
Program cost is $1,775.00 per participant including materials, continental breakfast each week and lunch on the first and last days of the session

Upcoming Session

Fall 2009 Session

New 10-week session begins Friday, October 2, 2009 and concludes December 11, 2009
Classes are held every Friday. There is no class session on November 27, 2009.
Week 1: Self-Management – 8:00-5:00
Week 2: Strategic Thinking and Planning – 12:30-4:30
Week 3: Managing Change – 12:30-4:30
Week 4: Organizational Influence – 12:30-4:30
Week 5: Business Ethics - 12:30-4:30
Weeks 6 & 7: Coaching for Results – 12:30-4:30
Week 8: The Power of Cultural Competence – 12:30-4:30
Week 9: Leading Teams – 12:30-4:30
Week 10: Capstone – 11:30-4:30
Program location: Chapman University College, 7545 Irvine Center Drive, Irvine, CA 92618
Advanced registration is required. Register now.

Linda Denton, MHROD; has over 22 years as a senior executive in Human Resource Management and Development with expertise in business coaching, corporate training, and teaching at both Chapman University and UCI. She is currently a business consultant specializing in talent management, executive coaching, team building and career development. She has a proven track record of positively impacting both individual and organizational performance and is known for her ability to inspire and connect people. She was instrumental in developing the Leadership Development Certificate Program for Managers and teaches the Coaching for Results module as well as the Capstone.

Susan Gerke, BS; has over 21 years experience with the IBM Corporation as well as 10 years as a business and management consultant and organizational development specialist. Susan specializes in remote leadership and teaming (published author), developing/implementing mentoring training programs, and building high performance teams through group dynamics and interpersonal interaction skills training. She is an expert in custom program design and curriculum development. Her training programs are highly experiential and provide participants with tangible solutions to real world tasks and issues. Susan was instrumental in developing the Leadership Development Certificate Program for Managers and teaches the Self-Management and Leading Teams modules.

Sangeeta Gupta, Ph.D; has over 15 years of organizational development and change management experience with a variety of major corporations, non-profit organizations, government agencies and academic institutions. She specializes in diversity and cultural issues including conducting cultural assessments, creating more inclusive work environments, building diverse onsite and remote teams, and working with clients who have a presence in or are outsourcing to India. Dr. Gupta is a recognized expert in non-western cultures, an international traveler and speaks several languages. She has developed and teaches two workshops – “Working with India” and “Global Leadership” - for the Leadership Services Program. Dr. Gupta has published extensively in the field of Cultural History and has recently written “The Complete Guide to Cultural Competency.” She teaches The Power of Cultural Competence module of the Leadership Development Certificate Program for Managers.

Bonni Stachowiak, MAOL; has over 15 years of corporate experience in the service and technology industries with expertise in franchise operations and computer training. She has been a business and organizational development consultant for the last four years and is on the faculty of the School of Business and Management at Vanguard University. Bonni is an expert in instructional design and specializes in integrating technology with learning initiatives and creating eLearning curriculum. She also helps companies reduce employee turnover through leadership development, build a culture of learning that fosters growth and productivity, and stay ahead of the change curve through strategic planning and succession management. Bonni is currently working on an Ed.D. in Organizational Leadership at Pepperdine University. She teaches the Organizational Influence and Business Ethics modules of the Leadership Development Certificate Program for Managers.

Thomas Turk, Ph.D.; is currently the Associate Professor of Management in the Argyros School of Business and Management at Chapman University. Prior to that, he was Assistant Professor of Business Policy at Texas A&M University. In addition to delivering MBA and Executive MBA courses to thousands of students, Dr. Turk has provided business consulting and management training services to major corporations and non-profit organizations since 1987. He specializes in strategic thinking and planning, corporate entrepreneurship, managing change, business ethics, organization design and behavior and general management. He has published widely in academic journals and is an instructor in the new Leadership Development Certificate Program for Executives. Dr. Turk has a proven track record of helping firms identify and respond to emerging opportunities, improving profitability by encouraging employees to think like owners, and diagnosing and surmounting barriers to organizational effectiveness. He teaches the Strategic Thinking and Planning and Managing Change modules of the Leadership Development Certificate Program for Managers.

For more information please contact Cheri Sherman, 714-744-2128 or csherman@chapman.edu.

The Leadership Development Certificate Program for Managers is one tier in Chapman University’s Leadership Services Program signature series that is specifically designed to offer corporate training and development programs for 3 levels of business professionals: the Supervisor/Emerging Leader, the Manager/Director, and the Senior/Executive.