» Welcome to the Institute for Excellence in Teaching and Learning

• Drop-on Online Help For Instructors and Staff
  • Join Educational Technology Support Staff Monday-Friday, anytime from 9:30-11:30 am or 2:30-4:30 pm for virtual drop-in support for teaching remotely (Canvas, Zoom, Panopto, BigBlueButton, Turnitin, course design, asynchronous teaching, and teaching pedagogy). Clicking the following link will open a Zoom meeting with one or more of our experts:  bit.ly/lmssupport
• Visit the Chapman Canvas Instructor Training site for more training options or visit the Chapman Canvas workshop registration for details on workshops.
• Chapman University Course Continuity Plan & Resources
• Blog - Higher Ed and Technology: Academics at Chapman Links to an external site.
• Strategies for Online Instruction to Deter Academic Dishonesty
• Association of College and University Educators (ACUE) has developed an Online Teaching Toolkit with free online teaching resources 
• 20 Tips for Teaching an Accessible Online Course
• Chapman University Student Wellness Resources (during COVID-19)
• Student Psychological Counseling Services After Hours - Consultation & Crisis Services
• How to Support Students in Distress as a Staff or Faculty Member

As you prepare to teach your classes, the following information may be helpful to review.

• Chapman University Academic Calendars
• Catalogs, Undergraduate and Graduate
• Curriculum Handbook
• The Chapman Syllabus
  • see page 55 of the Curriculum Handbook
• Full-time Faculty Handbook
• Lecturer (part-time) Handbook
• Faculty Manual
• Chapman University Syllabi Statements
• Chapman University Policies Website
• Required Course Materials: Considering Socio-economic Stratification (PDF)
• Student Privacy Rights and the Federal Educational Right to Privacy Act (FERPA)
• Student Disability Services information

Quick links:

• Canvas Learning Management System - Canvas is Chapman's learning management system (LMS).
  • Please email canvas@chapman.edu with any questions.
• Classroom Audio and Video Support is provided by Media Services
  • For immediate classroom technology support, call (714) 997-6600 (extension 6600 from any campus telephone) and press 1
  • For non-emergency support, email the Service Desk at servicedesk@chapman.edu
• The Office of Educational Technology Services offers support to faculty for technologies including Blackboard, Canvas, WordPress, e-Portfolios, classroom response systems, and more.
• The Office of Information Systems & Technology (IS&T) supports the following:
  • Training in Campus Solutions (our enterprise system that contains your official class roster, grading, and student advising)
  • Email for faculty
  • The ServiceDesk may be contacted for assistance with computers and other technology needs via email at servicedesk@chapman.edu or (714) 997-6600 (extension 6600 from any campus telephone).

Tutoring, Learning, & Testing Center

• Accommodated Testing Approved through Disability Services
• Disability Services Office

Assisting Students of Concern 

• Referring students for Psychological Counseling Services
• Reporting a student who is exhibiting non-emergency behaviors of concern
• Diversity & Inclusion 
  • CCI Education & Resource Team (includes incident reporting form)
• Non-Discrimination on Campus

We CU! Mentorship Program

• The We CU! Mentorship Program is designed to help first-generation students at Chapman make connections with mentors on campus. The We CU! Mentorship Program is a collaborative initiative between First-Generation Programs, the Cross Cultural Center, and the Office of Residence Life and First Year Experience. For more questions email crossculturalcenter@chapman.edu. 

• Faculty Manual 
• Unit Criteria - Faculty members must e-mail Eileen Besner (besner@chapman.edu) for a copy of their unit criteria.
• ePortfolio
  • • Request an ePortfolio
      • If you have technical questions about your portfolio, email edutech@chapman.edu.

How are course evaluations conducted and the results shared with faculty members at Chapman University?

Students at Chapman University evaluate faculty members using an online platform called ClassClimate at the end of every term. Results of those evaluations for each class and instructor are emailed as a PDF attachment to every faculty member once the reports become available. Results of these paperless evaluations are generally sent to faculty members within two weeks after the date grades for the term were due. Paper-based course evaluation results (such as in Fowler School of Law) take significantly longer due to the time it takes to scan all paper evaluations for the term.

Faculty members should save the PDFs with their course evaluation results for use in their annual reviews and e-portfolios for critical, tenure, and promotion review.

• View the IETL's Google site for additional course evaluation support

I can't find my prior course evaluation results that I saved after receiving them via email. What can I do?

Faculty members are able to access the ClassClimate website only when there is no active data collection or open grading period. Because Chapman University has multiple academic calendars in operation simultaneously, we strongly suggest all faculty members review and store the PDF copies of their evaluation results that they receive via email, instead of relying on 'on-demand' access to the ClassClimate website. There are very few times during the year when the ClassClimate website is open to faculty members for direct downloads.

If we are in a period when no active data collection is in process, the results for the past six academic years can be downloaded directly through ClassClimate (link below). 

• ClassClimate evaluation results from Spring 2014 - present

Evaluations older than six years must be requested by emailing survey@chapman.edu.

How are results viewed directly in ClassClimate?

If you are a faculty member accessing your own evaluation results, please login using your Chapman username and password.

If you are a Dean or Chair accessing evaluation results for faculty in your area, please login using the special role-based username and password that was given to you. If you do not have this information, please email survey@chapman.edu.

Below are some documents with instructions on how to access ClassClimate. The documents located in "MyWindow" will require your Chapman login.

• ClassClimate for Faculty Members of Record
• Class Climate for Deans and Chairs
• Quality Management for Deans and Chairs

I tried to log into ClassClimate to view my evaluation results and it says my account has been deactivated. Why?

This means we are currently collecting evaluation data or there is an open grading period. You will need to rely on the emailed PDFs you previously received or, if you need immediate access, you may ask your dean/chair who reviews your course evaluations to download your past results and send them to you. 

I no longer work for Chapman University. How can I get a copy of my course evaluations?

If you are no longer employed at Chapman University and need access to your course evaluations, please email survey@chapman.edu. with your name and the course numbers and sections, terms taught, along with the academic years, and we will assist you.

For any questions related to ClassClimate, please email survey@chapman.edu.

How do I request a redaction of a qualitative student comment I believe is discriminatory?

Please read the Course Evaluation Redaction Policy.

The IETL is affiliated with the Professional and Organizational Development Network (POD) in Higher Education. It recognizes and abides by the standards for ethical practice collaboratively developed and endorsed by the organization.

• Participation in all activities sponsored by the IETL, including individual consultations and public events, is voluntary on the part of the faculty member.
• Attendance at workshops and other public events is a matter of public record.
• All individual consultations with the IETL are private. We do not disclose any information from our consultations to anyone, including department chairs, deans, and other university administrators, unless the faculty member requests that we do so and authorizes the release of the information in writing. This includes the identities of those with whom we work, the information they share with us, and data we gather on their behalf through classroom observations, interactions with students, and other work.
• If IETL staff members learn of activity that is illegal or inconsistent with university policies, or if we have good reason to believe the safety of others is at risk, we are obligated to report such information to the appropriate University office.
• All materials that are generated in the course of observations, consultations, and related work are the property of the faculty member. We do not share materials generated in consultations, observations, focus groups, or other services without permission. Faculty members are free to share these materials as they deem appropriate.
• IETL activities and staff are completely separate from all personnel processes: we do not provide evaluative or summative reports for reappointment, tenure, or promotion, nor do we make recommendations for awards or grants.