» Student Technology Experts

Starting the second week of February, 2021, IS&T will be rolling out a new service to provide virtual support to help Faculty with class Zoom meetings. This new service is being provided by a team of Student Technology Experts (STE) who are formally trained in ZoomThey will act as the co-host of Zoom meetings to help manage the waiting room, breakout rooms, screen sharing, and monitoring in-meeting chat. 

Reservations can be made starting Friday, February 5th.

IMPORTANT NOTE:

The Student Technology Experts are not authorized to support other areas such as Canvas and Grades. Due to privacy concerns, these students can not be added to your Canvas course or view student activities. Also, if you need assistance with multiple class sessions, please schedule times in advance. If you schedule multiple times, you may receive help from different students during each session.

 


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Frequently Asked Questions

Please see the FAQs below to help quickly answer any questions about Student Technology Experts.

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Information Systems & Technology

Hours

Email and Phone support service hours are listed below.

      • Spring Semester 2021 (Starting Feb. 1) 
        Mon. - Thurs.: 8:00 a.m. to 8:00 p.m.
        Friday: 8:00 a.m. to 5:00 p.m.
        Saturday: CLOSED
        Sunday: 8:00 a.m. to 5:00 p.m.
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      Walk-up Support in Leatherby Libraries

      • Mon. - Friday: 9:00 a.m. to 1:00 p.m. 

       

       

      Staff offices and equipment deliveries (NO DELIVERIES during the Holiday break)
      635 W. Palm Avenue
      8:00 a.m. - 5:00 p.m. but closed from 12 noon to 1:00 p.m. for lunch hour.

Address 635 W. Palm Ave.
Information Systems & Technology
Orange, CA 92866
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Support


For questions regarding Student Technology Experts, please email edutech@chapman.edu.