»Service Desk

The Chapman University IS&T Service Desk provides an in-depth resource to facilitate an efficient resolution to computing problems in a friendly, approachable manner.

As IT Professionals, we continually strive to educate our customers and ourselves in order to deliver a quality computing environment.

The Chapman IS&T Service Desk provides telephone support to faculty, staff and students. We also provide service for students to walk-in to receive help with connectivity from the internet to Chapman's network and web services.  Also, we offer a fee-based carry-in repair service to provide support on personally owned student computers. 

The Service Desk and Computer Lab Support for students is located in the basement of Leatherby Library.

Please note: A full-time Service Desk Staff will not be available after 9:00pm Sunday's thru Thursday's or after 5:00pm on Friday's. Username and password lookups/resets can only be completed by a full time staff member or access our 24 hour Account Self-Service portal.

+-Hours

FALL AND SPRING SEMESTERS

Monday to Thursday: 8:00am to 11:00pm
Friday: 8:00am to 5:00pm
Saturday: Closed
Sunday: Noon to 11:00pm

*Note for Spring:
April 1: 12:00pm - 9:00pm
April 2-4: 8:00pm-9:00pm
April 5: 8:00am - 3:00pm
April 6-8: Closed
May 20: Closed

INTERTERM
Monday to Thursday: 8:00am to 9:00pm
Friday: 8:00am to 5:00pm
Saturday: Closed
Sunday: Closed

SUMMER
Monday to Thursday: 8:00am to 7:00pm
Friday: 8:00am to 5:00pm
Saturday: Closed
Sunday: Closed

+-Contact Us

Service Desk phone support number: 714-997-6600

Email: servicedesk@chapman.edu

Walk-up location (students only): basement of the Leatherby Library

  • News
  • Events

Forgot Your Password

Visit the Account Management page.  You can also activate a new account, change your password, and setup email forwarding.
  • News
  • Events