» Library Research Instruction Services for UMass Global

Real-time library instruction sessions are available for all blended and online UMass Global undergraduate and graduate level classes. Library instruction is designed to meet the unique research needs of individual classes. General library instruction, new student, and new faculty orientations are also available.

For more information and to request library instruction, contact Margaret Puentes, UMass Global Librarian. Library instruction is available Monday-Friday, including evenings, by appointment.

Mission of Library Research Instruction

The mission of library instruction at UMass Global Library is to provide the UMass Global community with lifelong information literacy skills.

Leatherby Libraries Instruction Librarians collaborate with faculty to design research sessions that increase student information literacy skills and research strategies to successfully complete projects, assignments, and papers.

Objectives of Library Research Instruction

After completion of library instruction, students should be able to:

  • Recognize when information is needed
  • Determine the kind of information needed
  • Locate, evaluate, and use the information
  • Understand the differences between print, electronic, and other kinds of resources
  • Effectively utilize the resources of the UMass Global Library

Library Instruction Methodology

Course-Based Library Research Instruction

Course-based Library Research Instruction sessions are available to University of Massachusetts Global Faculty whose students would benefit from library instruction suited to their course requirements. The online course-based library instruction session form must be completed before a session can be scheduled Visit the Library Research Instruction form.

Faculty need only complete this online form and the UMass Global Librarian, will contact you to schedule an instruction session within 2-3 working days. Please allow a minimum of 7-10 days advance notice when scheduling a course-based library instruction session.

The instruction session is usually held during a regularly scheduled class session or designated online session and can be facilitated using Zoom. There is a minimum time allotment of 40 minutes for a library instruction session. Faculty are strongly encouraged to be present during the instruction session to demonstrate to their students the importance of the library and its resources/services for research purposes.

Faculty may contact Margaret Puentes directly to schedule a session.

Individual Research Consultations (IRC)

IRC services are available to University of Massachusetts Global faculty and students that need in-depth and/or more individualized research assistance or guidance. Examples of research/information needs that fall within the scope of this service include: instruction and research strategies on specific electronic research resources or databases on a specific topic or discipline; understanding and strategies on searching for peer-reviewed resources; how to cite electronic sources, etc. This service is available by appointment, within a reasonable turn-around time after a request is submitted. Individual research consultations generally last for 30-60 minutes and may be conducted over the phone or in person. To facilitate your request, please complete this form. You will be contacted by a librarian within 2 business days to schedule a consultation.

The instilling of lifelong learning skills through general bibliographic and information literacy instruction in academic libraries is a primary outcome of higher education. Such preparation and measurement of its outcomes are of equal necessity for the distance learning community as for those on the traditional campus.

- American Library Association’s Guidelines for Distance Learning Library Services