Academic Advising Center

Academic Advising Center

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Click Here to see answers to some of our most Frequently Asked Questions

New freshmen must complete the online advising tutorial in order to satisfy their mandatory advising requirement. They must also complete the survey at the end of the tutorial to have the advising hold lifted.  Since advisors are booked in advance with appointments, students cannot walk in for an advising during new student orientation.

As part of the Chapman family we feel that it is important for you to understand the role of the Academic Advising Center (AAC) in your student’s experience at Chapman.  Throughout this page you will find helpful information designed to answer most commonly asked questions.  Please take your time to review the information detailing the advising structure at Chapman, general timelines, and recommendations.

How does Advising Work at Chapman?

The mission of the Academic Advising Center is to cultivate an educational partnership with students,

guiding and supporting them toward the development and achievement of their academic goals.

All undergraduate students are assigned an Academic Advisor in the Academic Advising Center once they matriculate at Chapman.  In addition to their Academic Advisor, all undergraduate students are also assigned a Program Advisor within the department of their major. The program advisor will be a faculty member within the student's department who will be able to assist students with major-specific questions and requirements.

Students can learn who their advisors are in many ways.  Students can visit the Academic Advising Center homepage or visit our office located Beckman Hall 406 to learn who their Academic Advisor is.  Program Advisor information is listed on your student’s Student Center via If you do not have a program advisor assigned to you in your Student Center you can contact your department directly and they can help get someone assigned to you.  Finally, students can find information for both advisors as well as more information regarding the advising structure at Chapman by visiting our Advising Portal. It is important for students to meet with both their academic advisor and their program advisor each semester to review their academic plan and to make sure that everything is on track.

How does my student make an appointment?

It is the student’s responsibility to initiate contact with the Academic Advising Center. During the fall and spring semesters we offer walk-in appointments for quick questions every Monday from 8:30-4:30 unless otherwise noted.  Scheduled 30 minute appointments are also available Tuesday through Friday. Please note these hours may change during peak times (around registration: April and November), so please make sure to inform your student to check our Advising homepage or call our office for updated hours. A student can schedule a 30 minute appointment with an advisor by calling our office at (714) 744-7959 or visiting the front desk in Beckman 406 (we are unable to schedule appointments via email).  Please note appointments are available for students only and must be made by the student. Since advisors are booked in advance with appointments, no same-day appointments are available.

Early planning and preparation on the part of the student will ensure that they are able to meet with their Academic Advisor prior to registration.

What are the differences between a college Academic Advisor and a high school guidance counselor?

Unlike in high school in which academic advising is often initiated by teachers or guidance counselors, students at Chapman are responsible for initiating contact. One of the biggest shifts for parents/guardians and students to understand when transitioning to college is that students are responsible for scheduling appointments with their different advisors on campus.  Appointments with advisors on campus are not required, however they are highly recommended. We encourage students to see their Academic Advisor and Program Advisor at least once a semester to review their academic plan, preferably before or after the peak times during registration. We recommend that parents/guardians encourage appointments with advisors and maintain an open dialogue with their student about grades, classes, and general academic planning. 

  • Confidentiality/FERPA
  • Student/Advisor Responsibilities
  • Advising Timeline
  • Advice from the AAC
  • The Family Educational Rights and Privacy Act (FERPA) affords students certain rights with respect to their education records, including the right to inspect their education records, request an amendment of the records that the student believes are inaccurate, and the right to control disclosures of their records except to the extent that FERPA authorizes disclosure without consent. (It is important to note that all rights to access are moved to the student when that student is in a post-secondary education institution; parents, spouses, and significant others have no inherent right to access student educational records, despite tuition involvement.)

    Because of the mandates cited in FERPA, please note all university officials are legally prevented from giving out any information about any student. The Academic Advising Center encourages parents/guardians and students to have an open dialogue about their education, classes, and graduation plan. For more information on FERPA please visit the Office of the Registrar's FERPA site.

  • Responsibilities of the Professional Advisor (AAC) and the Advisee

    The relationship between advisor and advisee is one of shared responsibility.  Though as a student, your child is ultimately responsible for the choices they make in college, we realize that in order to make informed decisions, students need the mentoring and advice of Academic Advisors and others in the Chapman community.  Academic Advisors are the primary resources regarding academic issues, opportunities and programs, and can be thought of as coordinators in your student’s educational experience.

    What students can expect from their advisor:

    • To clarify University policies, regulations, programs and procedures about which they have questions
    • To offer advice on selecting courses and to assist in developing an academic plan that satisfies degree requirements and complements student’s personal and professional interests
    • To maintain professional integrity, confidentiality, respect, and sensitivity in advising
    • To be knowledgeable about and refer to appropriate campus resources and services
    • To maintain currency in advising trends and techniques through professional development

    What the advisor expects from students:

    • To take the initiative to contact their advisor
    • To keep advising appointments and arrive on time
    • To be prepared for the advising appointment - know their ID number, have a list of questions, and bring tentative course schedule (if registering for courses)
    • To be familiar with the University catalog
    • To observe academic deadlines
    • To follow through with referrals made by their advisor
    • To maintain a personal academic file or notes and copies of forms submitted for processing
  • Freshman Advising:

    Summer: June/July: Advisors see incoming freshman and parents during Group Advising Sessions in person or students complete an online advising tutorial with the option of having a phone appointment with an advisor after completing the tutorial.

    Fall semester: October/November: hold Group Advising Workshops for Freshman to plan for Spring semester registration

    New Transfer Student Advising:

    Summer: All transfer students are required to complete the online tutorial.  Once the tutorial is completed, students can either request an in person or a phone appointment with their academic advisor. It is highly recommended that transfer students also contact their major department for major course recommendations. 

    Sophomore- Seniors

    Students schedule an individual 30-minute appointment with their academic and program advisors at least once each semester.

    Senior Advising:

    We encourage seniors to schedule an appointment we call a “Grad Review” to make sure all requirements are in order to complete their degree and graduate from Chapman. We recommend making this appointment in the final semester of your junior year to ensure you will be on the right path for your final two semesters at Chapman. It is also recommended that you continue meeting with your advisors each semester of your senior year.

  • We recommend students schedule an appointment with their Academic Advisor once each semester. However, students are encouraged to contact their advisor via email any time they have questions or concerns about their academic progress. During the Fall and Spring semesters we also have walk-in hours for quick questions every Monday. It is highly recommended that students meet with their Academic Advisor and Program Advisor during non-peak times. During peak times it may be difficult to meet with an advisor as they can be booked with appointments up to two weeks in advance.

    The AAC peak times:

    • First two weeks of the semester (Fall and Spring)
    • Two to three weeks before registration and during registration each semester

    Early planning and preparation on the part of the student will ensure that they are able to meet with their Academic Advisor prior to registration.