Emergencies

Students’ safety and security is our highest priority. We consider these to be the foundation of a productive living and learning environment. Housing & Residence Life staff are trained to handle emergency situations and work closely with Public Safety and local emergency responders to ensure a safe residential community.

If you are in an urgent or emergency situation, please contact Public Safety and/or a Housing & Residence Life staff member immediately. Sign up for Panther-Alert (Chapman University’s emergency notification system) to receive updated information during campus emergencies.

EMERGENCY
It is important to be prepared in the unlikely event of an emergency. Please review our emergency procedures for more information on how to handle specific incidents. If you are uncertain as to how to handle an event, do not hesitate to contact Public Safety or emergency personnel.

TOO MUCH NOISE
The best way to solve noise complaints is to politely address your neighbors yourself. Chances are that they may not realize that they are disturbing you. If they do not respond, attempt to contact the RA on duty. If you do not feel safe or the RA is unavailable, please contact Public Safety and ask them to page the Resident Advisor on duty for your living area.

SUSPECT DRINKING OR ILLEGAL ACTIVITY
If you feel safe, attempt to contact the RA on duty. If you do not feel safe or the RA is unavailable, please contact Public Safety and ask them to page the Resident Advisor on duty for your living area.

HATE INCIDENT
Any student who feels threatened or intimidated may bring charges against another student(s), staff or faculty member for alleged hate behavior, incident, act or a hate crime. Please contact Public Safety and/or a Housing & Residence Life member to report any hateful behavior you have been exposed to.

FACILITIES AND MAINTENANCE REQUESTS
If you would like to request that a facilities or maintenance issue be addressed by the Facilities staff, you need to complete a Facilities Work Request. Please include as much detail as possible in your request so that the Facilities staff will know exactly what the problem is in your room/apartment/house. Some requests may be completed immediately; others may take longer in time to complete.

For emergency situations (such as plumbing issues, electrical hazards, broken windows or doors) that could cause safety/health risks or property damage, call Public Safety immediately. Provide the dispatcher with all the pertinent information, including your housing assignment and the exact nature of the problem, and they will contact the necessary Facilities staff member to respond to your emergency. 

Note: For a clogged toilet, please try to plunge the toilet yourself first. If that does not work, complete a Facilities Work Request Form and contact Public Safety (if after hours).

LOCKOUTS
If you are locked out of your room/apartment/house during normal business hours, you can contact your hall office or the Office of Housing & Residence Life in the Davis Community Center. After business hours, please visit your hall office for assistance. During late night or weekend hours, call Public Safety. Note: Each student receives one free lockout per year. Residents are charged a $5.00 fine for each subsequent lockout.