McAfee VirusScan is a program that, if regularly updated and run, will protect your computer against viruses. 

Please remove older version of McAfee VirusScan and any other anti-virus program before installing McAfee VirusScan.  Failure to do so will affect system performance and leaving your system more vulnerable to virus and spyware attacks.

Please Note: You must have your credentials (your Chapman username and password) in order to download and install McAfee VirusScan.  You may find the link to download the setup file at http://chapman.edu/computing/pcsoftware.asp

Step 1: Uninstall other anti-virus suite from your system.

Step 2: Point your browser to
/computing

Or select Computing & E-mail from the Student Resources from the Chapman’s site. 

Step 3:  For PC platforms (including the new iMac), select PC Software on the left-side of the screen. 

For Mac platform, select Mac Software.

Step 4:  Enter your username and password.

You must have your credentials (your Chapman username and password) in order to download the software on the PC Software and MAC Software pages.

Step 5:  Click on McAfee VirusScan to download the latest version of McAfee VirusScan.

Step 6:  Select the correct version for your operating system.  If you don’t know, right-click on My Computer and select Properties. 

Step 7: Click the Open button to download the program.    Windows will open this zipped file automatically.

Step 8: Double-click on Setup.exe to start the install process.

Step 9:  Click on Run to continue.

Step 10:  The Select Setup Type window will open.

Make sure that "Typical" is selected (there should be a dot next to it).

Leave the "Install to" section as-is.

Click on the Next button.

Step 10:  The Ready to Install window will open.

Click on the Install button.

Please wait a few minutes for McAfee VirusScan 8 install

Step 11:  The Network Associates Licensing window will open.

Click on the drop-down menu under "License expiry type" and select "Perpetual."

Towards the bottom of the window, select "I accept the terms in the license agreement" (there should be a dot next to it).

Click the OK button.

Step 12:  You will be informed that the McAfee VirusScan Enterprise setup has completed successfully.

Make sure that "Update Now" has a checkmark next to it.

Make sure that "Run On-Demand Scan" has a checkmark next to it.

Click the Finish button.

The McAfee AutoUpdate is downloading the latest definitions and other modules.  Please wait for it to finish.

Step 13:  Click Start, All Programs, McAfee, VirusScan Console.  Right-click on AutoUpdate and select Start to update virus definitions.   This ensured you have the latest definitions and other updates in place. 

Step 14:  Right-click on Full Scan and select Start to start a full system scan.

The Full Scan in progress

TIP: If McAfee is unable to delete a virus from your computer, you may attempt to run another virus scan in Safe Mode. Safe Mode is a diagnostic mode you could start your computer in that will only load the Windows operating system and the base drivers and programs that your computer requires to run.

To get into Safe Mode, restart your computer and press the F8 key on your keyboard as your computer boots up. If done correctly, you will see a list of options in white text against a black background. Use the arrow keys on your keyboard to highlight "Safe Mode" from the list. Hit the Enter key on your keyboard. If you do not see this list and the Windows operating system loads instead, restart your computer and try again. You may need to press the F8 key a number of times until the list finally come up.

Once in Safe Mode, you will notice that the colors and images on your screen may look more simplistic and/or larger than normal. This is a normal occurrence when your computer is running in Safe Mode. You may now complete another McAfee virus scan following the previous instructions. McAfee should now be able to delete the virus files that it was unable to delete while running in normal mode. Once the computer is restarted after the scan has completed, the colors and images on your screen will return to normal.