University College Student Satisfaction Survey 2004

Executive Summary

Survey Instrument

Student Satisfaction Survey Rankings By Campus

Global Satisfaction Questions

• Satisfaction with quality of Education
• Satisfaction with Service
• Would you recommend a friend
• Service over the Last 6 Months

Student Demographics

• Class Level
• Terms Attended
• Majors
• Student Profile
• Ethnicity
• Age of Students
• How did you hear about Chapman University?

Campus Composite Results

Antelope Valley / Edwards AFB

Bay Area Campuses

• Concord
• Fairfield
• Travis AFB

Coachella Valley Campuses

• Coachella Valley
• Twenty-nine Palms Marine Base

Irvine

Los Angeles

Modesto

Monterey

Moreno Valley

Ontario

Sacramento Campuses

• Sacramento
• Diamond Springs
• Yuba City

San Diego

Santa Maria Campuses

• Santa Maria
• Vandenberg

South San Joaquin Valley Campuses

• Hanford / Visalia
• Lemoore NAS

Victor Valley

Washington State Campuses

• McChord / Ft. Lewis
• Bangor NAS
• Whidbey Island NAS

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