Customized Leadership Development Certificate Programs

All of our on campus certificate programs may be customized and delivered onsite at your corporate location.  Program customization includes both an analysis of your business objectives and recommendations on which optional program modules best meet your desired learning objectives.  We have a proven track record of developing innovative leadership development programs that fit an organization’s unique culture, meet their particular business challenges and develop the specific leadership competencies their employees need.  Following are the on-campus programs that may be customized for your organization:

• Leadership Development Certificate Program for Supervisors and Emerging Leaders
• Leadership Development Certificate Program for Managers
• Coaching Skills for Business Leaders Certificate Program

Customized Leadership Development Workshops

In addition to our certificate programs, we offer a wide variety of ½ day, full day and multiple day custom leadership development workshops. The following is a list of the most requested topics:

Customized Leadership NOW Seminar Series

We can develop and deliver a custom seminar series at your company location from our comprehensive library of leadership development topics (see list above.) Seminars are interactive, focus on timely issues, and offer practical leadership tools, tips and techniques in a two-hour format.

Business Consulting Services

Individual and Organizational Assessments
Our team of business consultants can conduct employee surveys, run focus groups, or administer a wide variety of standardized assessment tools and diagnostic inventories.

360 Degree Assessments
Our instructors are certified and experienced in conducting a variety of assessments that gather feedback about an employee’s management capabilities and leadership attributes from a sample of people who work with him or her. Clear and practical insight into how their self-perception may differ from the perceptions of others can help leaders at every level identify developmental opportunities, strengthen their skills and positively impact the organization.

"Coaching in the Competencies"
An International Personnel Management Association survey found productivity increased by 88% when coaching was combined with training, compared to a 22% increase with training alone.  Our team of certified business coaches works with individuals or small groups during the training process and/or as follow-up to optimize retention and maximize applicability.

Evaluation of Training Effectiveness
Custom surveys can be developed for your entire organizations, specific departments, or particular individuals to identify the specific outcomes and assess the effectiveness and Return on Investment (ROI) of training programs.

Employee Satisfaction Surveys
An organization’s employees are their most valuable capital. Maximizing employee satisfaction is crucial to organizational productivity and business success. Our team of talented professionals can:

1. Develop and implement custom surveys for your entire organization, specific departments, or particular office locations
2. Interpret the research results and help you identify and understand key areas of dissatisfaction
3. Recommend and implement initiatives to help you achieve optimal employee satisfaction

Strategic Planning Sessions
Regularly scheduled Strategic Planning Sessions enable your senior management team to:

1. Proactively plan for the future rather than just react to present conditions
2. Create clarity about where the business is going
3. Identify goals that are consistent with the long-term vision and mission of the organization
4. Mobilize resources and motivate people to meet these goals

Management and Executive Retreats
Want an optimal environment for discussing critical issues, developing your team, and planning for the future? Our experienced business consultants/instructors can plan, organize and facilitate an off-site retreat for your management and executive personnel. Retreats offer the following benefits:

1. A facilitative approach by an impartial third party that encourages participants to communicate openly and honestly
2. Experiential exercises and simulations that stimulate participation and creative problem solving
3. Longer, uninterrupted time frame to discuss and resolve issues
4. Higher probability of producing real, usable results
5. Attractive environment that avoids workplace distractions
6. Opportunity to balance work and play

For additional information, please contact Nancy Salzman, 949-341-9868 or salzman@chapman.edu